On Demand Reports - Hardware Utilization Report

[Arun_Jose]

Hello Team,

We generated On-Demand Reports - Hardware Utilization Report for a month and observed a column Named "Avail %" just wanted to confirm if it is the Agent Availability % its getting displayed in the report.

Attaching the report as well

Please suggest.

Rergards,

Arun

[Brian_Wheeldon · Accepted solution]

Confirmed: this is Agent Availability.

Regards,