Splunk AppDynamics

License file is not specified. Please drop the license file in the controller installation directory.

CommunityUser
Splunk Employee
Splunk Employee

Greetings,

I am trying to setup AppDynamics LITE Controller. Installation is complete. After hitting below URL I am getting the LOGIN page:

http://<Hostname>:8090/controller

However, after enterpring the credentials I am getting the popup message:
License file is not specified. Please drop the license file in the controller installation directory.

I tried accessing "http://<Hostname>:8090/controller/admin.jsp" but there the page keeps on loading forever with the same message. Platform setup: platform-setup-x64-windows-4.4.2.6599.

Please advise how to proceed with the LITE Setup

Thanks & Regards,

Varun Gulati

Labels (1)
Tags (3)
0 Karma
1 Solution

John_Briere
Explorer

If you haven't started a free trial for the On-Prem product, start one. After the trial is complete, you can use the trial license and the product will run in LITE mode.

If you've already started a trial, just copy the license file to your controller home directory. Product will run in LITE mode after the expiration of the trial. 

https://docs.appdynamics.com/display/PRO44/Applying+or+Updating+a+License+File

On-Prem customers must grab the license file we email them and put it on their local host, as explained here>> Applying or Updating a License File

View solution in original post

CommunityUser
Splunk Employee
Splunk Employee

Hi Team,

   I have installed the controller version of 4.3.8 on-premise but I havent get the account and access key information while the time of installing the controller and next I havnet recieved the any license or welcome email to my offocial email id. Please can anyone address me on the above issue.

0 Karma

millerep
Contributor

Is this a trial or did you purchase the product? If you purchased it, you should find your license file on the subscription portal (here: https://accounts.appdynamics.com/subscriptions) , you'll have to download it and upload it into your controller as per this documentation: https://docs.appdynamics.com/display/PRO45/Applying+or+Updating+a+License+File

If it's a trial, you'll need to talk to their Sales department because I think they discontinued On-Prem trials.

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Hello Team,

Appreciate any assistance over here...

Thanks & Regards,

Varun Gulati

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Hi Experts,

Any advice. 

Hi Appdynamics team,

Please help in this.

Can you please share the License file for Controller?

Thanks 

Varun

0 Karma

John_Briere
Explorer

If you haven't started a free trial for the On-Prem product, start one. After the trial is complete, you can use the trial license and the product will run in LITE mode.

If you've already started a trial, just copy the license file to your controller home directory. Product will run in LITE mode after the expiration of the trial. 

https://docs.appdynamics.com/display/PRO44/Applying+or+Updating+a+License+File

On-Prem customers must grab the license file we email them and put it on their local host, as explained here>> Applying or Updating a License File

CommunityUser
Splunk Employee
Splunk Employee

Hi,

Thanks for your response... So here's what happened. 

I installed the Enterprsie Console.... From the enterprise console UI, I installed the Controller. Now I am trying to use the below URL to LOGIN to Controller:

http://<machine FQDN>:8090/controller

But now I am getting the License Error:

License file is not specified. Please drop the license file in the controller installation directory.

How do i get a Controller License. Appreciate your support with this.

FYI: My Trial duration has already expired... Unfortunately, I was not able to setup anything within the trial duration.

Thansk & Regards,

Varun Gulati

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

I am having the same issue. Can someone help on how to get the licence file for on premise installation - using appdynamics for my local testing purpose...

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

HI neomatrix3_y,

Let me know if you found any solution for this. I am still stuck here. Doens't seem to get around this by anyway.

Thanks & Regards,

 Varun Gulati

 
0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Hi Jeanne,

I would like to know if I really need a Business Mail ID in regards to any assistance on AppDynamics LITE. I just want a basic setup of LITE Version integrated with a personal Tomcat Instance.

And may be when I have enough information gathered and if its a good fit for my Enterprise, I can then only present it to the decision makers. All I want is to leverage the LITE Version from AppDynamics setup for specific Use Cases.

Thanks & Regards,

Varun G.

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

Hi all,

Is-t possible to have an answer on this thread ?

I have exactly the same question , I spent hours trying to find a way to setup a Lite setup on premise deployment. No way to do it, following the instructions like https://www.appdynamics.com/lite/. My setup is ok, but thhe controller refuse any incoming trafic because I don't have a licence.

Any answer will be fine if On premise Lite still exist. If this is not the case any more, an explicit explanation would be fine.

Regards,

Philippe

0 Karma

CommunityUser
Splunk Employee
Splunk Employee

The issue still continues... Appreciate any sort of assistance.

 
0 Karma
Get Updates on the Splunk Community!

Index This | How many sides does a circle have?

  March 2025 Edition Hayyy Splunk Education Enthusiasts and the Eternally Curious!  We’re back with this ...

New This Month - Splunk Observability updates and improvements for faster ...

What’s New? This month, we’re delivering several enhancements across Splunk Observability Cloud for faster and ...

What's New in Splunk Cloud Platform 9.3.2411?

Hey Splunky People! We are excited to share the latest updates in Splunk Cloud Platform 9.3.2411. This release ...