Kony Server monitoring

[Ahmedkhalil]

Dears,

may i know if anyone able to instrument Kony server mobile Application to get Mobile user metrics 

[Gaurav_Soni]

Hi Ahmed,

Is this query about mobile app or kony app server?

Regards,
Gaurav Soni

[Ahmedkhalil]

both but mainly Mobile user monitoring 

[Gaurav_Soni]

Hi Ahmed,

No official support for Kony mobile application, but I know some customer
did get success reporting events from Kony mobile application(Android)
after their efforts.
So what I am sharing you is totally unofficial.

- If you are instrumenting Kony mobile in Android, follow these steps.
See attached document Mobile Instrumentation for Android in Kony.docx
<>
- You can find a video tutorial and a sample Kony Android project
located here
https://drive.google.com/open?id=0BxN3CQOR0tS2MnpFNDY2a0RtdE0


We also have a plan to introduce agent API to report UI events in future.

Regards,
Gaurav Soni

[Yan_Solomon]

Hi Gaurav,

Since this method is unofficial, does that mean we can't open support ticket if there is a problem with this Kony application monitoring?

Regards,

Yan

[Aboubacar_Traor]

Hi Yan,

Yes that is accurate - we would help only on best effort basis meaning that only if we have engineering bandwidth available. 

Regards,

Abou 

[iamryan]

Hi @Yan.Solomon,

Kony SERVER monitoring would be supported via support channels as last I knew it was just a JAVA server running Tomcat. Monitoring mobile devices with our Mobile SDK is something that would not be supported.

[Ahmedkhalil]

thanks a lot for your reply but i couldn't access attachment or google link 

[Gaurav_Soni]

I will check and get back.

[CommunityUser]

Hi @Gaurav.Soni and @Ahmed.Khalil

Were you able to resolve this permission issue of the google doc?

@Ahmed.Khalil, let us know if you have any further queries or concerns.

[Ahmedkhalil]

no i still didn't get access to document 

[John-Paul_Ranau · Accepted solution]

Try this link:

Kony Walkthrough

Regards,

JP Ranaudo

[Ahmed_Zarad]

@John-Paul.Ranaudo 

I'm not able to access the file... appreciate if you can share an accessible link or file

@Anonymous 

Were you able to resolve this permission issue of the google doc?

[iamryan]

Hi @Ahmed.Zarad,

Both of those people no longer work here. I've been working on seeing if the info in that folder is relevant anymore. I will report back.