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Dears,
may i know if anyone able to instrument Kony server mobile Application to get Mobile user metrics
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Is this query about mobile app or kony app server?
Regards,
Gaurav Soni
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both but mainly Mobile user monitoring
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No official support for Kony mobile application, but I know some customer
did get success reporting events from Kony mobile application(Android)
after their efforts.
So what I am sharing you is totally unofficial.
- If you are instrumenting Kony mobile in Android, follow these steps.
See attached document Mobile Instrumentation for Android in Kony.docx
<>
- You can find a video tutorial and a sample Kony Android project
located here
https://drive.google.com/open?id=0BxN3CQOR0tS2MnpFNDY2a0RtdE0
We also have a plan to introduce agent API to report UI events in future.
Regards,
Gaurav Soni
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Hi Gaurav,
Since this method is unofficial, does that mean we can't open support ticket if there is a problem with this Kony application monitoring?
Regards,
Yan
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Hi Yan,
Yes that is accurate - we would help only on best effort basis meaning that only if we have engineering bandwidth available.
Regards,
Abou
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iamryan
Hi @Yan.Solomon,
Kony SERVER monitoring would be supported via support channels as last I knew it was just a JAVA server running Tomcat. Monitoring mobile devices with our Mobile SDK is something that would not be supported.
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thanks a lot for your reply but i couldn't access attachment or google link
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Hi @Gaurav.Soni and @Ahmed.Khalil
Were you able to resolve this permission issue of the google doc?
@Ahmed.Khalil, let us know if you have any further queries or concerns.
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no i still didn't get access to document
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I'm not able to access the file... appreciate if you can share an accessible link or file
@Anonymous
Were you able to resolve this permission issue of the google doc?
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iamryan
Hi @Ahmed.Zarad,
Both of those people no longer work here. I've been working on seeing if the info in that folder is relevant anymore. I will report back.
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