Hi Sandor, Can you tell which of the below platform of   - Visualforce / Force.com Platform - Salesforce Lightning Platform  - Standard salesforce pages  Regards, Gaurav ... View more

Hi, As far as I know, there is no official typescript BRUM agent at the moment.  Regards, Gaurav ... View more

Hi Chirag, You are getting a 404 for the POST beacon request. The segment of the URL looks fine to me, That means the LB/proxy in between EUM server and browser is forwarding the request to a wrong service which is not EUM.  I can confirm that because when I hit https://www.royalsundaram.in/eumcollector/ping from my browser I get an error Error Error This page can't be displayed. Contact support for additional information. The incident ID is: 6641332806260758519 The session ID is: N/A Whereas it should response back "ping" to me.  So, either the endpoint is wrong or the forward is wrongly configured.  Regards, Gaurav ... View more

Hi Sakthi, I will forward this to one of our Java agent SME. He will help you out further. Regards, Gaurav Soni ... View more

Hi Marie, The screen does not confirms the dashboard permissions. If you have admin access 1. Goto Gear icon on the top right corner > Administrator 2. Select the user who is having trouble seeing dashboard. 3. Capture the roles that are assigned to him/her. Attach the screen. Regards, Gaurav Soni ... View more

HI Marie, I don't see any attachments in your last post. Regards, Gaurav Soni ... View more

Hi Marie, Have you given permission for both Analytics and Custom Dashboard? Can you attach the screens as what you are seeing? Regards, Gaurav Soni ... View more

Hi Ahmed, The agent should be able to monitor and network request going out from the mobile app along with any other monitoring features like session, crashes, UI events and custom data. For the full set of feature please refer to the official document. Regards, Gaurav Soni ... View more

I will check and get back. ... View more

Hi Ahmed, No official support for Kony mobile application, but I know some customer did get success reporting events from Kony mobile application(Android) after their efforts. So what I am sharing you is totally unofficial. - If you are instrumenting Kony mobile in Android, follow these steps. See attached document Mobile Instrumentation for Android in Kony.docx <> - You can find a video tutorial and a sample Kony Android project located here https://drive.google.com/open?id=0BxN3CQOR0tS2MnpFNDY2a0RtdE0 We also have a plan to introduce agent API to report UI events in future. Regards, Gaurav Soni ... View more

Hi Ahmed, Is this query about mobile app or kony app server? Regards, Gaurav Soni ... View more

HI Fabian, I would suggest you to use latest js agent (https://cdn.appdynamics.com/adrum/adrum-latest.js). This will require the EUM server to be on matching JS agent version (>=4.5.x). Then instrument application and turn on the SPA2 as suggested here. https://docs.appdynamics.com/display/PRO44/SPA2+Monitoring If you don't see it working, attach the HAR file for the request. https://community.appdynamics.com/t5/Knowledge-Base/Create-a-HAR-File-to-Troubleshoot-Web-Download-Issues/ta-p/23373 Regards, Gaurav ... View more

Hi Ajithkumar, As oracle forms uses J2EE server , you can go ahead and configure the javaagent and monitor Oracle Forms. Please let us know if you need any further assistance on this. Thanks, Gaurav ... View more

Hi Fabian, We do not support Angular v5 Out Of The Box. To report Angular v5 events you have to use JS Agent API as described here: https://docs.appdynamics.com/display/PRO44/Manually+Report+Events+with+the+JavaScript+API I would like to understand how you are instrumenting your application and reporting events. Regards, Gaurav Soni ... View more

Hi, For the description, it's unclear what you are trying to pass to eum as custom data. But What I can guess is that in an event you would like to pass a custom data to eum which you will like to later use in your dashboard. To attach a custom data you will basically need to have a base page, ajax or virtual page event. Unless The custom data are attached to a request, so the event needs to be a base page, ajax or virtual page event. With JS API you can report an event as manually and then let the custom data configuration to attach the data to their specific custom events(raised via API). I am attaching a sample.html file which creates a custom virtual page event and also associates a custom data to the event whenever it triggered before reporting it to EUM collector. Regards, Gaurav Soni ... View more

"After Load Event" tell the number of such ajax requests that got called after the onload event completed. Regards, Gaurav Soni ... View more

Hi Abhinav, The VPs are often correlated to the Ajax calls. The section shows list of all related AJAX calls and the 'Average Load' tells the average of the number of calls made for that registered AJAX over a minute. Regards, Gaurav Soni ... View more

Hi Martin, Ideally, I would recommend placing the code(Javascript) in the hook which gets called before and after the request is handled and responded.  In the method that gets call before the request is made add following code var vPageView = new ADRUM.events.VPageView({ url: 'http://localhost/#virtualpage1', }); vPageView.start(); and then when the response is complete, vPageView.end(); ADRUM.report(vPageView); other methods like below and other(non-mandatory)  // SPA view routing and HTML partials fetching vPageView.markViewChangeStart() vPageView.markViewChangeEnd(); // HTML partials inserted into Browser DOM tree vPageView.markViewDOMLoaded(); // SPA HTML AJAX data fetching // Data AJAX requests are automatically correlated with the VPageView vPageView.markXhrRequestsCompleted(); They can be called in between wherever you can identify their best spot. Regards, Gaurav Soni ... View more

URW. 🙂 ... View more

You are welcome! 🙂 ... View more

Hi, There are a couple of ways to do this.  - Manual injection This is pretty straightforward method where you need to put the below config code at the start of <head> tag  <script> window['adrum-start-time'] = new Date().getTime(); (function(config){ config.appKey = 'YOUR APP KEY'; config.adrumExtUrlHttp = 'http://cdn.appdynamics.com'; config.adrumExtUrlHttps = 'https://cdn.appdynamics.com'; config.beaconUrlHttp = 'http://col.eum-appdynamics.com'; config.beaconUrlHttps = 'https://col.eum-appdynamics.com'; config.xd = {enable : false}; })(window['adrum-config'] || (window['adrum-config'] = {})); </script> <script src='https://cdn.appdynamics.com/adrum/adrum-latest.js'></script> If you want to host the 'https://cdn.appdynamics.com/adrum/adrum-latest.js' please download and replace the path in the last <script> tag accordingly. https://docs.appdynamics.com/display/PRO43/Manual+Injection - Automatic injection: If you have a application which is also instrumented with our Java/.Net Application agent, then you can go in the APM application's configuration > User Experience App Integration module and turn on the automatic injection. The Application agent will do the JS agent injection for you. You do not have to change or add anything in your code. https://docs.appdynamics.com/display/PRO43/Automatic+Injection Please note:  Automatic injection is available only for server-side applications built on Jasper-supported JSP (Java), ASP.NET, or ASPX (.NET) frameworks.  If the server-side application does not return well-formed HTML, the JavaScript Agent may not be able to instrument the page. For example, the JavaScript Agent may not be able to instrument HTML pages that are missing elements or have unclosed tags. ... View more

Hi, This looks like a known issue. What version of mobile agent are you using? Regards, Gaurav Soni ... View more