Controller server don´t start

[CommunityUser]

Hi 

I´am new in Appdynamics have some problem after shutdown (./stopController.sh) it wont start anymore or it seems to start but it dosen´t work when i try to connect to the console i get http error 500 and i get this messagen in the server.log

[#|2017-04-24T13:43:51.174+0200|SEVERE|glassfish 4.1|javax.enterprise.system.core|_ThreadID=31;_ThreadName=RunLevelControllerThread-1493034179004;_TimeMillis=1493034231174;_LevelValue=1000;
_MessageID=NCLS-CORE-00026;|Exception during lifecycle processing
org.glassfish.deployment.common.DeploymentException: Error in linking security policy for controller -- Inconsistent Module State
at com.sun.enterprise.security.ee.SecurityUtil.linkPolicyFile(SecurityUtil.java:336)
at com.sun.enterprise.security.ee.SecurityDeployer.linkPolicies(SecurityDeployer.java:319)
at com.sun.enterprise.security.ee.SecurityDeployer.access$100(SecurityDeployer.java:87)
at com.sun.enterprise.security.ee.SecurityDeployer$AppDeployEventListener.event(SecurityDeployer.java:145)
at org.glassfish.kernel.event.EventsImpl.send(EventsImpl.java:131)
at org.glassfish.internal.data.ApplicationInfo.load(ApplicationInfo.java:328)
at com.sun.enterprise.v3.server.ApplicationLifecycle.deploy(ApplicationLifecycle.java:496)
at com.sun.enterprise.v3.server.ApplicationLoaderService.processApplication(ApplicationLoaderService.java:406)
at com.sun.enterprise.v3.server.ApplicationLoaderService.postConstruct(ApplicationLoaderService.java:243)
at org.jvnet.hk2.internal.ClazzCreator.postConstructMe(ClazzCreator.java:326)
at org.jvnet.hk2.internal.ClazzCreator.create(ClazzCreator.java:374)
at org.jvnet.hk2.internal.SystemDescriptor.create(SystemDescriptor.java:471)
at org.glassfish.hk2.runlevel.internal.AsyncRunLevelContext.findOrCreate(AsyncRunLevelContext.java:228)
at org.glassfish.hk2.runlevel.RunLevelContext.findOrCreate(RunLevelContext.java:85)
at org.jvnet.hk2.internal.Utilities.createService(Utilities.java:2072)
at org.jvnet.hk2.internal.ServiceHandleImpl.getService(ServiceHandleImpl.java:114)
at org.jvnet.hk2.internal.ServiceHandleImpl.getService(ServiceHandleImpl.java:88)
at org.glassfish.hk2.runlevel.internal.CurrentTaskFuture$QueueRunner.oneJob(CurrentTaskFuture.java:1213)
at org.glassfish.hk2.runlevel.internal.CurrentTaskFuture$QueueRunner.run(CurrentTaskFuture.java:1144)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java)
at java.lang.Thread.run(Thread.java:745)
|#]

[#|2017-04-24T13:43:51.175+0200|SEVERE|glassfish 4.1|javax.enterprise.system.core|_ThreadID=31;_ThreadName=RunLevelControllerThread-1493034179004;_TimeMillis=1493034231175;_LevelValue=1000;|Exception while loading the app|#]

[#|2017-04-24T13:43:51.266+0200|SEVERE|glassfish 4.1|javax.enterprise.web|_ThreadID=31;_ThreadName=RunLevelControllerThread-1493034179004;_TimeMillis=1493034231266;_LevelValue=1000;_MessageID=AS-WEB-GLUE-00192;|Undeployment failed for context /controller|#]

//Thomas

[Rajesh_Putta · Accepted solution]

Hi Thomas,

Can you please do a stepwise restart of controller and let us know your observations.

1. Stop the controller app-server
   /controller/bin/controller.sh stop-appserver

2. Stop the DB
   /controller/bin/controller.sh stop-db

3. Make sure that the mysql and java processes are not running on the machine, if it exists, kill them. Below command should not return any process:
   ps -ef | grep java
   ps -ef | grep mysql

4. Start the DB
   /controller/bin/controller.sh start-db

5. Start the controller app-server
   /controller/bin/controller.sh start-appserver

This should hopefully fix the issue.

Let us know how it goes. Please wait for 10-15 mins once you see the controller has started message after you run point #5. 

One reason where you see HTTP 500 error is that controller could be in a state of warming up and it might take controller to do some house keeping tasks related to database. During that time, you could expect to see HTTP 500

Thanks

Rajesh

[CommunityUser]

Hi

I reinstalled the controller and now it works fine.

//Thomas

[Rajesh_Putta]

Hi Thomas,

Glad to hear this good news.

Thanks

Rajesh