Splunk AppDynamics

Cannot Start Machine Agent

CommunityUser
Splunk Employee
Splunk Employee

Hi,

I'm trying to load a machine agent on CentOS machine with AppD Saas controller. When I launch the agent, it gives out an error - 

ERROR StatusLogger No log4j2 configuration file found. Using default configuration: logging only errors to the

console.

Looking into agent .zip package downloaded, there's no log4j2.xml file; just log4j.xml.

 

Any suggestions??

Thanks.

Labels (3)
1 Solution

Naoto_Yamamoto
Path Finder

Hi Amol,

Thanks for posting the question on the Community.

I am sorry to say that this is a known bug for 4.5.x machine agent.

I will keep the progress information updated here in that case.

As the work around, could you try to add below option in machine agent command?

-Dappdynamics.agent.log4j2.disabled=true

If it does not work, could you try to use 4.4.X version machine agent?

Let me know if this helped you.

Many thanks,

Naoto

View solution in original post

Naoto_Yamamoto
Path Finder

Hi Amol,

Thanks for posting the question on the Community.

I am sorry to say that this is a known bug for 4.5.x machine agent.

I will keep the progress information updated here in that case.

As the work around, could you try to add below option in machine agent command?

-Dappdynamics.agent.log4j2.disabled=true

If it does not work, could you try to use 4.4.X version machine agent?

Let me know if this helped you.

Many thanks,

Naoto

CommunityUser
Splunk Employee
Splunk Employee

I have this problem as well. Passing "-Dappdynamics.agent.log4j2.disabled=true" through the command line doesn't seem to have any effect:

 $MACHINE_AGENT_HOME/jre/bin/java -jar $MACHINE_AGENT_HOME/machineagent.jar -Dappdynamics.agent.log4j2.disabled=true
Using Java Version [1.8.0_162] for Agent
Using Agent Version [Machine Agent v4.5.9.2096 GA compatible with 4.4.1.0 Build Date 2019-03-19 19:13:12]
[INFO] Agent logging directory set to: [/home/ec2-user/machine-agent]

ERROR StatusLogger No log4j2 configuration file found. Using default configuration: logging only errors to the console.

How does one get download verison 4.4 of the machine agent?

Get Updates on the Splunk Community!

Uncovering Multi-Account Fraud with Splunk Banking Analytics

Last month, I met with a Senior Fraud Analyst at a nationally recognized bank to discuss their recent success ...

Secure Your Future: A Deep Dive into the Compliance and Security Enhancements for the ...

What has been announced?  In the blog, “Preparing your Splunk Environment for OpensSSL3,”we announced the ...

New This Month in Splunk Observability Cloud - Synthetic Monitoring updates, UI ...

This month, we’re delivering several platform, infrastructure, application and digital experience monitoring ...