Splunk AppDynamics

Cannot Start Machine Agent

CommunityUser
Splunk Employee
Splunk Employee

Hi,

I'm trying to load a machine agent on CentOS machine with AppD Saas controller. When I launch the agent, it gives out an error - 

ERROR StatusLogger No log4j2 configuration file found. Using default configuration: logging only errors to the

console.

Looking into agent .zip package downloaded, there's no log4j2.xml file; just log4j.xml.

 

Any suggestions??

Thanks.

Labels (3)
1 Solution

Naoto_Yamamoto
Path Finder

Hi Amol,

Thanks for posting the question on the Community.

I am sorry to say that this is a known bug for 4.5.x machine agent.

I will keep the progress information updated here in that case.

As the work around, could you try to add below option in machine agent command?

-Dappdynamics.agent.log4j2.disabled=true

If it does not work, could you try to use 4.4.X version machine agent?

Let me know if this helped you.

Many thanks,

Naoto

View solution in original post

Naoto_Yamamoto
Path Finder

Hi Amol,

Thanks for posting the question on the Community.

I am sorry to say that this is a known bug for 4.5.x machine agent.

I will keep the progress information updated here in that case.

As the work around, could you try to add below option in machine agent command?

-Dappdynamics.agent.log4j2.disabled=true

If it does not work, could you try to use 4.4.X version machine agent?

Let me know if this helped you.

Many thanks,

Naoto

CommunityUser
Splunk Employee
Splunk Employee

I have this problem as well. Passing "-Dappdynamics.agent.log4j2.disabled=true" through the command line doesn't seem to have any effect:

 $MACHINE_AGENT_HOME/jre/bin/java -jar $MACHINE_AGENT_HOME/machineagent.jar -Dappdynamics.agent.log4j2.disabled=true
Using Java Version [1.8.0_162] for Agent
Using Agent Version [Machine Agent v4.5.9.2096 GA compatible with 4.4.1.0 Build Date 2019-03-19 19:13:12]
[INFO] Agent logging directory set to: [/home/ec2-user/machine-agent]

ERROR StatusLogger No log4j2 configuration file found. Using default configuration: logging only errors to the console.

How does one get download verison 4.4 of the machine agent?

Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

From Data to Insight: Announcing the Winners of the Splunk Dashboard Contest

Hi Splunkers, First off, thank you to everyone who participated in our very first From Data to Insight: The ...

Splunk Developers: Construct Your Future at the .conf26 Builder Bar

Calling all Splunk architects, platform admins, and app developers: the site is open, and the blueprints are ...

Quick connection discovery mode for forwarders

When a Splunk forwarder loses connectivity to its indexers, it does not always reconnect immediately. In many ...