Why is my default app not loading when Users login?

[Kozanic]

I have tried many things and googled, but unable to find a solution to this issue.

I have an environment that I have inherited from someone else, who has now left.

Situation is I want users to have a particular app load up as their default when logging into Splunk, but it always loads up Search App instead - no matter what I try.

My attempts so far have included:

• Editing user-prefs.conf (/opt/splunk/etc/apps/user-prefs/local) with the below: [role_RoleName] default_namespace = AppName
• Setting Default App via the GUI
• I have checked all roles to ensure that Search is not set as a default app for any roles (in case of inheritance overwriting)

Not sure is there is anything else I can check / modify to get this working?

[Kozanic · Accepted solution]

OK - so figured out the issue.

Within my own account I had Search set as the default app - have removed this and is now working.

[Kozanic]

I have since discovered that the "Users" are actually getting the App as their default landing page - seems is only me.

Have double checked permissions on the APP - all good there.

My account has multiple roles associated to it - one of them admin - not sure if that has anything to do with why I'm not getting the default APP?

I even tried setting Search App to not be visible - but that just produced an error page and locked me out of the system temporarily.

Issue is less impacting now that I know it is only me affected - but still curious to understand why this is happening.

[lguinn2]

Check the permissions for the app. Users must have at least read permissions in order to see/use an app.