Security

Configuring SAML base role - problem with new user

avishni01
Explorer

hello

We have a role that have permission to view an app, we have configured SAML GROUP to associate an AD group to that role.

Users in this group are viewing the app correctly and it is working ok for long time.

i have problem when new user is added to this group. no meter what i try , the new user cannot access the specific app , and cannot even see the app in the app list.

between the things i have tried "reloading authentication configuration" , /debug/refresh but that didn't help

  • what am i missing in this process setting permission to new user in existing group ?
  • how can i debug the problem and understand why this user cannot access (or view ) the app ?

Some information about our environment : SPLUNK 7.2.5.1 , in clustered environment

Thanks
Avishni

Labels (1)
0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

[Puzzles] Solve, Learn, Repeat: Tiling

This puzzle (first published here) is based on finding groups of tessellated tiles (inspired by floor tiles I ...

SOK it to Me: Top 3 Benefits of Using Splunk Operator on Kubernetes that’ll Make ...

    Thursday, July 9, 2026  |  11:00AM–12:00PM PDT Duration: 1 hour (includes Q&A) Managing can feel like a ...

Upgrade Prep for 10.4, Network Observability Deep Dives, and More from Splunk Lantern

Splunk Lantern is Splunk’s customer success center that provides practical guidance from Splunk experts on key ...