I need some suggestions and help. As per my screenshot we can see my events is skipped from 7:17 pm to 8:17 pm. So because of that user complaint for not getting any alerts during that period. Please suggest me how can i further troubleshoot this issue and find out the reason.
If you're seeing skipped searches then you need to find the cause of the skips and remedy it. Most often the cause is too many searches trying to run at the same time. Changes the schedules of your saved searches and alerts so you don't have too many running at once.
Heavy forwarders should not be running searches at all. They should be running on your cloud or hybrid search head.
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