Installation

Why is there Windows Installation Rollback error?

Stevelim
Communicator

I am performing a migration of an 8.2.2 Splunk instance into a new VM. I have copied the entire $SPLUNK_HOME (D:\Splunk) folder into the new VM machine and ran the installer. The installer fails with rollback. I have the logs with me and here is an excerpt of the failure:

MSI (s) (DC:AC) [14:20:49:588]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI3EE8.tmp, Entrypoint: FirstTimeRunCA
FirstTimeRun: Warning: Invalid property ignored: FailCA=.
FirstTimeRun: Info: Properties: splunkHome: D:\Splunk.
FirstTimeRun: Info: Execute first time run.
FirstTimeRun: Info: Enter. Args: "D:\Splunk\bin\splunk.exe", _internal first-time-run --answer-yes --no-prompt
FirstTimeRun: Info: SystemPath is: C:\Windows\system32\
FirstTimeRun: Info: Execute string: C:\Windows\system32\cmd.exe /c ""D:\Splunk\bin\splunk.exe" _internal first-time-run --answer-yes --no-prompt >> "C:\Users\********\AppData\Local\Temp\splunk.log" 2>&1"
FirstTimeRun: Info: WaitForSingleObject returned : 0x0
FirstTimeRun: Info: Exit code for process : 0x2
FirstTimeRun: Info: Leave.
FirstTimeRun: Error: ExecCmd failed: 0x2.
FirstTimeRun: Error 0x80004005: Cannot execute first time run.
CustomAction FirstTimeRun returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 14:20:57: InstallFinalize. Return value 3.

Anyone has any insights?

Labels (1)
Tags (2)
0 Karma
1 Solution

Stevelim
Communicator

If anyone is stuck like me, the solution I had was to re-run with the same version of Splunk before running the latest installer.

View solution in original post

0 Karma

Stevelim
Communicator

If anyone is stuck like me, the solution I had was to re-run with the same version of Splunk before running the latest installer.

0 Karma
Get Updates on the Splunk Community!

What the End of Support for Splunk Add-on Builder Means for You

Hello Splunk Community! We want to share an important update regarding the future of the Splunk Add-on Builder ...

Solve, Learn, Repeat: New Puzzle Channel Now Live

Welcome to the Splunk Puzzle PlaygroundIf you are anything like me, you love to solve problems, and what ...

Building Reliable Asset and Identity Frameworks in Splunk ES

 Accurate asset and identity resolution is the backbone of security operations. Without it, alerts are ...