Installation

How to resolve error while loading shared libraries: libjemalloc.so.2:

Ahiory125
Explorer

Good day 

I have a splunk 8.2.3 onpremise instance, apparently my system does not want to start, when I execute manual start it gives me the following

[root@srvsplunk ~]# systemctl status -l splunk
● splunk.service - SYSV: Splunk indexer service
Loaded: loaded (/etc/rc.d/init.d/splunk; bad; vendor preset: disabled)
Active: failed (Result: exit-code) since Wed 2022-07-06 16:23:25 -05; 12min ago
Docs: man:systemd-sysv-generator(8)
Process: 1495 ExecStart=/etc/rc.d/init.d/splunk start (code=exited, status=127)

Jul 06 16:23:25 srvsplunk splunk[1495]: Checking kvstore port [8191]: /opt/splunk/bin/splunkd: error while loading shared libraries: libjemalloc.so.2: cannot open shared object file: No such file or directory
Jul 06 16:23:25 srvsplunk splunk[1495]: /opt/splunk/bin/splunkd: error while loading shared libraries: libjemalloc.so.2: cannot open shared object file: No such file or directory
Jul 06 16:23:25 srvsplunk splunk[1495]: open
Jul 06 16:23:25 srvsplunk splunk[1495]: /opt/splunk/bin/splunkd: error while loading shared libraries: libjemalloc.so.2: cannot open shared object file: No such file or directory
Jul 06 16:23:25 srvsplunk splunk[1495]: /opt/splunk/bin/splunkd: error while loading shared libraries: libjemalloc.so.2: cannot open shared object file: No such file or directory
Jul 06 16:23:25 srvsplunk splunk[1495]: SSL certificate generation failed.
Jul 06 16:23:25 srvsplunk systemd[1]: splunk.service: control process exited, code=exited status=127
Jul 06 16:23:25 srvsplunk systemd[1]: Failed to start SYSV: Splunk indexer service.
Jul 06 16:23:25 srvsplunk systemd[1]: Unit splunk.service entered failed state.
Jul 06 16:23:25 srvsplunk systemd[1]: splunk.service failed.

how can i fix my splunk system??

Thanks

Labels (2)
0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Get Agentic with Splunk Lantern: Connect to Cisco Cloud Control, Transform ...

Splunk Lantern is Splunk’s customer success center that provides practical guidance from Splunk experts on key ...

July Community Events: Master ITSI 5.0 & Automate Splunk

Struggling with alert fatigue or feeling like you're spending more time on infrastructure maintenance than ...

New Release of Federated Search: Bringing Splunk Analytics to More of Your Data

Organizations today are generating more data than ever and storing it across cloud object stores, data lakes, ...