Getting Data In

splunkweb service fails on windows after upgrade to 4.3

mataharry
Communicator

I upgraded from 4.2.* to 4.3 in windows,
Since the service splunkweb fail to start, and here is the error :


The instance's SvcRun() method failed
File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\win32\win32serviceutil.py", line 785, in SvcRun
self.SvcDoRun()
File "C:\Program Files\Splunk\bin\SplunkWebService.py", line 37, in SvcDoRun
subprocess.call(gMakeCertsCmd)
File "C:\Program Files\Splunk\Python-2.7\Lib\subprocess.py", line 493, in call
return Popen(*popenargs, **kwargs).wait()
File "C:\Program Files\Splunk\Python-2.7\Lib\subprocess.py", line 679, in init
errread, errwrite)
File "C:\Program Files\Splunk\Python-2.7\Lib\subprocess.py", line 893, in execute_child
startupinfo)
: [Error 193] File "C:\Program Files\Splunk\Python-2.7\Lib\site-packages\win32\win32serviceutil.py", line 785, in SvcRun
self.SvcDoRun()
File "C:\Program Files\Splunk\bin\SplunkWebService.py", line 37, in SvcDoRun
subprocess.call(gMakeCertsCmd)
File "C:\Program Files\Splunk\Python-2.7\Lib\subprocess.py", line 493, in call
return Popen(*popenargs, **kwargs).wait()
File "C:\Program Files\Splunk\Python-2.7\Lib\subprocess.py", line 679, in __init
_
errread, errwrite)
File "C:\Program Files\Splunk\Python-2.7\Lib\subprocess.py", line 893, in _execute_child
startupinfo) is not a valid Win32 application

Tags (3)
0 Karma
1 Solution

yannK
Splunk Employee
Splunk Employee

It is a uncommon issue, probably issue during the upgrade.

By the way, this error message is likely caused by invalid file name in c:\Program Files\Splunk\bin OR $SPLUNK_HOME\bin. Search for a file named program or files or Splunk or bin and likely 0 byte size. If you find it remove it and try to startup.

View solution in original post

yannK
Splunk Employee
Splunk Employee

It is a uncommon issue, probably issue during the upgrade.

By the way, this error message is likely caused by invalid file name in c:\Program Files\Splunk\bin OR $SPLUNK_HOME\bin. Search for a file named program or files or Splunk or bin and likely 0 byte size. If you find it remove it and try to startup.

cramasta
Builder

I had the same problem during a upgrade on windows.

0 Karma

mataharry
Communicator

I checked in the Splunk folders, and found a zero-byte file named Splunk. I renamed that to zzzSplunkzzz, tried to start the service, and it started fine.

thanks

0 Karma
Get Updates on the Splunk Community!

SOC4Kafka - New Kafka Connector Powered by OpenTelemetry

The new SOC4Kafka connector, built on OpenTelemetry, enables the collection of Kafka messages and forwards ...

Your Voice Matters! Help Us Shape the New Splunk Lantern Experience

Splunk Lantern is a Splunk customer success center that provides advice from Splunk experts on valuable data ...

Building Momentum: Splunk Developer Program at .conf25

At Splunk, developers are at the heart of innovation. That’s why this year at .conf25, we officially launched ...