Getting Data In

Log fetching issues - Http event collector

krvamsireddy
Explorer

Hi ,we created a token and shared with the enduser to configure and send the logs on secure https.

if i run the curl command then it is successful for first 2 or 3  times after that i am facing the 
OpenSSL SSL_connect : SSL_ERROR_SYSCALL  issue and again in middle of i see some success messages.  how to find the root cause for this problem.

krvamsireddy_0-1600172798757.png

 

Labels (1)
0 Karma

krvamsireddy
Explorer

i tried with curl -v got some details like - If this HTTPS server uses a certificate signed by a CA represented in
the bundle, the certificate verification probably failed due to a
problem with the certificate

krvamsireddy_0-1600176239130.png

 

0 Karma

ITWhisperer
SplunkTrust
SplunkTrust

Did you try

curl -v -k ...

so at least the certificate verification is switched off - alternatively, add the CA certificate to your trust store.

Interesting that it works sometimes and not others. Do you have multiple splunk servers (behind a load balancer perhaps)? 

0 Karma

krvamsireddy
Explorer

we are forwarding the data directly to search head from there it will move to indexer and we have 2 indexers

alternatively, add the CA certificate to your trust store - where to add at client or in splunk ?

0 Karma

ITWhisperer
SplunkTrust
SplunkTrust

You could try adding the verbose option to curl

curl -v ...

and see what other information you can find out 

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Index This | What travels the world but is also stuck in place?

April 2026 Edition  Hayyy Splunk Education Enthusiasts and the Eternally Curious!   We’re back with this ...

Discover New Use Cases: Unlock Greater Value from Your Existing Splunk Data

Realizing the full potential of your Splunk investment requires more than just understanding current usage; it ...

Continue Your Journey: Join Session 2 of the Data Management and Federation Bootcamp ...

As data volumes continue to grow and environments become more distributed, managing and optimizing data ...