Getting Data In

Install Unable to launch Splunk's Pre Flight Checks

szoock
Explorer

I'm trying to install splunk 64bit on Windows 7. Everything seems to work up until the Pre Flight Check. I recieve the following error:

Splunk Install er was unable to launch Splunk's Pre Flight Checks. Error Code 10

0 Karma

szoock
Explorer

Thanks! After looking at the log I was able to fix the problem and install. It said that the file was already in use. I manually deleted the files and folders and cleaned the registry. Then restarted the machine and i was able to install.

Thanks for the help!

lukejadamec
Super Champion

windows 7 and 2k8r2 can be a pain.

0 Karma

lukejadamec
Super Champion

If you're using the msi, run the msi from a cmd prompt that is run as administrator.
c:\pathtomsi\splunkxxxxx.msi

0 Karma

lukejadamec
Super Champion

You can also check the splunkd.log - search for "win-service"

c:\program files\splunk\var\log\splunk\splunkd.log

szoock
Explorer

Thanks for the answer, but the install rolls back and splunk.exe is not in the bin folder.

I have run the install as an administrator and I receive the same results

0 Karma

lukejadamec
Super Champion

Try starting it from the commandline with cmd run as administrator, and see if you get any additional information.
"c:\program files\splunk\bin\splunk.exe" start

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