Getting Data In

File/Directory Information Input app help

R15
Communicator

@LukeMurphey 

I'm trying to run the File/Directory Information Input app (v1.4.5) on a universal forwarder. It's a windows server and I've installed the latest version of python 3 (and set the app to use 3). I keep getting the same 3 errors in splunkd (copied from another post as my system is isolated):

"09-18-2019 10:47:10.099 +0200 ERROR ModularInputs - Introspecting scheme=file_meta_data: Unable to run "python "C:\Program Files\SplunkUniversalForwarder\etc\apps\file_meta_data\bin\file_meta_data.py" --scheme": child failed to start: The system cannot find the file specified.

09-18-2019 10:47:10.356 +0200 WARN UserManagerPro - Can't find [distributedSearch] stanza in distsearch.conf, using default authtoken HTTP timeouts

09-18-2019 10:47:10.356 +0200 ERROR ModularInputs - Unable to initialize modular input "file_meta_data" defined in the app "file_meta_data": Introspecting scheme=file_meta_data: Unable to run "python "C:\Program Files\SplunkUniversalForwarder\etc\apps\file_meta_data\bin\file_meta_data.py" --scheme": child failed to start: The system cannot find the file specified.."

(Except it says Python3.exe instead of python).

Other posts with these errors did not have python installed, or one said their path environment variable was incorrect but didn't elaborate. My path is set with the 2 default values from the installer if that matters.

Labels (2)
0 Karma
1 Solution

R15
Communicator

We upgraded splunk then the app to 1.4.6, but kept getting the same errors. The solution was rather silly. It couldn't run python3.exe because the python installer named it python312.exe... renamed and the app started working. 

View solution in original post

0 Karma

R15
Communicator

We upgraded splunk then the app to 1.4.6, but kept getting the same errors. The solution was rather silly. It couldn't run python3.exe because the python installer named it python312.exe... renamed and the app started working. 

0 Karma
Get Updates on the Splunk Community!

Application management with Targeted Application Install for Victoria Experience

  Experience a new era of flexibility in managing your Splunk Cloud Platform apps! With Targeted Application ...

Index This | What goes up and never comes down?

January 2026 Edition  Hayyy Splunk Education Enthusiasts and the Eternally Curious!   We’re back with this ...

Splunkers, Pack Your Bags: Why Cisco Live EMEA is Your Next Big Destination

The Power of Two: Splunk + Cisco at "Ludicrous Scale"   You know Splunk. You know Cisco. But have you seen ...