Getting Data In

File/Directory Information Input app help

R15
Communicator

@LukeMurphey 

I'm trying to run the File/Directory Information Input app (v1.4.5) on a universal forwarder. It's a windows server and I've installed the latest version of python 3 (and set the app to use 3). I keep getting the same 3 errors in splunkd (copied from another post as my system is isolated):

"09-18-2019 10:47:10.099 +0200 ERROR ModularInputs - Introspecting scheme=file_meta_data: Unable to run "python "C:\Program Files\SplunkUniversalForwarder\etc\apps\file_meta_data\bin\file_meta_data.py" --scheme": child failed to start: The system cannot find the file specified.

09-18-2019 10:47:10.356 +0200 WARN UserManagerPro - Can't find [distributedSearch] stanza in distsearch.conf, using default authtoken HTTP timeouts

09-18-2019 10:47:10.356 +0200 ERROR ModularInputs - Unable to initialize modular input "file_meta_data" defined in the app "file_meta_data": Introspecting scheme=file_meta_data: Unable to run "python "C:\Program Files\SplunkUniversalForwarder\etc\apps\file_meta_data\bin\file_meta_data.py" --scheme": child failed to start: The system cannot find the file specified.."

(Except it says Python3.exe instead of python).

Other posts with these errors did not have python installed, or one said their path environment variable was incorrect but didn't elaborate. My path is set with the 2 default values from the installer if that matters.

Labels (2)
0 Karma
1 Solution

R15
Communicator

We upgraded splunk then the app to 1.4.6, but kept getting the same errors. The solution was rather silly. It couldn't run python3.exe because the python installer named it python312.exe... renamed and the app started working. 

View solution in original post

0 Karma

R15
Communicator

We upgraded splunk then the app to 1.4.6, but kept getting the same errors. The solution was rather silly. It couldn't run python3.exe because the python installer named it python312.exe... renamed and the app started working. 

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Announcing Modern Navigation: A New Era of Splunk User Experience

We are excited to introduce the Modern Navigation feature in the Splunk Platform, available to both cloud and ...

Modernize your Splunk Apps – Introducing Python 3.13 in Splunk

We are excited to announce that the upcoming releases of Splunk Enterprise 10.2.x and Splunk Cloud Platform ...

Step into “Hunt the Insider: An Splunk ES Premier Mystery” to catch a cybercriminal ...

After a whole week of being on call, you fell asleep on your keyboard, and you hit a sequence of buttons that ...