Getting Data In

Encounter errors when installing Splunk forwarder on Windows 2003 DC

remy06
Contributor

Hi,

I have to reinstall Splunk on a different drive(from C:\ to D:) on our Windows 2003 domain controller.

When I tried to install again I've encountered these errors:
1)
Splunk installer was unable to enable Windows App
Splunk exicode = '2'

I closed it,it continues and encountered the 2nd error:
2)
Splunk installer was unable to start Splunk services
Please make sure you have provided the correct username and/or password,and the user you are trying to run Splunk as has the correct privileges. Exicode='1'

I've checked sevices.msc and splunkd and splunkweb are listed, but unable to start.

I have tried to install using the domain administrator account,and a user account that was given administrator privileges but both unsuccessful.

Now even when I tried to uninstall Splunk,splunkd and splunkweb doesn't get removed from services.msc, even after a reboot of the server.

0 Karma
1 Solution

remy06
Contributor

Am not sure what went wrong here. But I've tested and started using WMI alternative to pull events from this server instead.

View solution in original post

0 Karma

amN0P
Explorer

I am encountering the same issue with 4.3.2 I have tried a lot of different things (checked alternate machines, tried 4.3.1 etc) all running with admin rights. Can someone please post the remedy.

0 Karma

ngoctuanqn
New Member

thanks u so much !!!

0 Karma

jlford30
Explorer

SO do this:

1) Start > Run > services.msc 2) Find Splunkd 3) Right Click properties 4) Go to Log-on Tab 5) Re-fill in the: This Account Information 6) Click Apply 7) Click Ok 8) Start the 2 splunk services after allowing log-on services.

jlford30
Explorer

Having the same issue. I even logged into the server with the newly created splunk service account with Domain Admin priv and still have this message. Exitcode = 4

Any remedies?

0 Karma

remy06
Contributor

Am not sure what went wrong here. But I've tested and started using WMI alternative to pull events from this server instead.

0 Karma

remy06
Contributor

Splunk does not require a reboot to uninstall if Im not wrong.I simply uninstall the previous version of Splunk at C:\, before I attempt to install it again on D:\

0 Karma

ftk
Motivator

Did you uninstall Splunk cleanly before attempting to install again?

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Where Innovation Takes Flight: The Splunk4Aviation Flight Sim Lands at .conf26

If you hear someone at .conf26 shouting "gear down, GEAR DOWN" across the show floor, you have found us.  The ...

Turn Cisco Telemetry Into Action with Cisco Data Fabric, powered by the Splunk ...

The surge in machine data is already hitting enterprise budgets, and the agentic era will only intensify it. ...

Persistent Queue at TcpOut — One of Splunk's Most Practical Features

Splunk introduced persistent queueing at the tcpout layer as one of the most practical resilience features in ...