Schedule PDF delivery of a dashboard not attaching pdf in email

[twh1]

I have scheduled PDF delivery of a dashboard in Splunk. I was getting the attachment in email with Splunk version 6.5.7. But after upgrading from 6.5.7 to 7.1.6 Splunk version, I am not getting the attachment. only emails, along with content I am getting.

I have not made any changes to my PDF schedule.

I am getting below error in email.

An error occurred while generating the PDF. Please see python.log for details.

[twh1 · Accepted solution]

I used multiple appendcols(around 17) to print data in 1 of panel of the dashboard. Which was taking a huge time to complete the search. Due to this search only, I was not able to get the attachment. Once i removed that particular panel from my dashboard, i started getting pdf as expected.

[MoniM]

Hi @twh1 ,
you can make changes in your web.conf.
Here is the similar issue here:-
https://answers.splunk.com/answers/320430/after-upgrading-from-splunk-61-to-63-why-am-i-unab.html

Hope it helps!

Thanks