All Apps and Add-ons

Why is the GUI not loading and throwing this error "REST Error [404]" in Microsoft Office 365 Reporting Add-on for Splunk?

bradp1234
Path Finder

I have installed the Microsoft Office 365 Reporting Add-on for Splunk version 1.0.1 on my Heavy Forwarder running Splunk Enterprise version 6.5.2. When I try to go to the Configuration Account page, the page never loads. The error I see in splunkd.log is

03-30-2018 16:35:32.979 +0000 ERROR AdminManagerExternal - Unexpected error "" from python handler: "REST Error [404]: Not Found -- HTTP 404 Not Found -- {"messages":[{"type":"ERROR","text":"Not Found"}]}".  See splunkd.log for more details.

03-30-2018 16:35:32.979 +0000 ERROR AdminManagerExternal - Stack trace from python handler:\nTraceback (most recent call last):\n  File "/opt/splunk/lib/python2.7/site-packages/splunk/admin.py", line 129, in init\n    hand.execute(info)\n  File "/opt/splunk/lib/python2.7/site-packages/splunk/admin.py", line 590, in execute\n    if self.requestedAction == ACTION_LIST:     self.handleList(confInfo)\n  File "/opt/splunk/etc/apps/TA-MS_O365_Reporting/bin/ta_ms_o365_reporting/splunk_aoblib/rest_migration.py", line 38, in handleList\n    AdminExternalHandler.handleList(self, confInfo)\n  File "/opt/splunk/etc/apps/TA-MS_O365_Reporting/bin/ta_ms_o365_reporting/splunktaucclib/rest_handler/admin_external.py", line 40, in wrapper\n    for entity in result:\n  File "/opt/splunk/etc/apps/TA-MS_O365_Reporting/bin/ta_ms_o365_reporting/splunktaucclib/rest_handler/handler.py", line 118, in wrapper\n    raise RestError(exc.status, exc.message)\nRestError: REST Error [404]: Not Found -- HTTP 404 Not Found -- {"messages":[{"type":"ERROR","text":"Not Found"}]}\n

The app was pushed from a deployment server with the name TA-MS_O365_Reporting.

0 Karma
1 Solution

bradp1234
Path Finder

This error was caused by removing the README folder which contained the spec files. The spec files are needed for the app to work properly.

View solution in original post

bradp1234
Path Finder

This error was caused by removing the README folder which contained the spec files. The spec files are needed for the app to work properly.

Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

All Work and No Play? Not at .conf26! Unwind at These Evening Events

Between hands-on technical sessions, keynote reveals, and diving into live architectures, .conf26 is packed ...

Join the Hackathon at .conf26 and build a No-Code AI agent

Join us for the AI Agent Buildathon, an in-person, three-hour hands-on Hackathon where you’ll use Splunk Agent ...

Level Up Your Workflow: Mastering Splunk Cloud Management via Terraform

Tech Talk Recap   From Chaos to Control: Scaling Splunk Cloud with Infrastructure as Code Managing apps in ...