All Apps and Add-ons

Why is the GUI not loading and throwing this error "REST Error [404]" in Microsoft Office 365 Reporting Add-on for Splunk?

bradp1234
Path Finder

I have installed the Microsoft Office 365 Reporting Add-on for Splunk version 1.0.1 on my Heavy Forwarder running Splunk Enterprise version 6.5.2. When I try to go to the Configuration Account page, the page never loads. The error I see in splunkd.log is

03-30-2018 16:35:32.979 +0000 ERROR AdminManagerExternal - Unexpected error "" from python handler: "REST Error [404]: Not Found -- HTTP 404 Not Found -- {"messages":[{"type":"ERROR","text":"Not Found"}]}".  See splunkd.log for more details.

03-30-2018 16:35:32.979 +0000 ERROR AdminManagerExternal - Stack trace from python handler:\nTraceback (most recent call last):\n  File "/opt/splunk/lib/python2.7/site-packages/splunk/admin.py", line 129, in init\n    hand.execute(info)\n  File "/opt/splunk/lib/python2.7/site-packages/splunk/admin.py", line 590, in execute\n    if self.requestedAction == ACTION_LIST:     self.handleList(confInfo)\n  File "/opt/splunk/etc/apps/TA-MS_O365_Reporting/bin/ta_ms_o365_reporting/splunk_aoblib/rest_migration.py", line 38, in handleList\n    AdminExternalHandler.handleList(self, confInfo)\n  File "/opt/splunk/etc/apps/TA-MS_O365_Reporting/bin/ta_ms_o365_reporting/splunktaucclib/rest_handler/admin_external.py", line 40, in wrapper\n    for entity in result:\n  File "/opt/splunk/etc/apps/TA-MS_O365_Reporting/bin/ta_ms_o365_reporting/splunktaucclib/rest_handler/handler.py", line 118, in wrapper\n    raise RestError(exc.status, exc.message)\nRestError: REST Error [404]: Not Found -- HTTP 404 Not Found -- {"messages":[{"type":"ERROR","text":"Not Found"}]}\n

The app was pushed from a deployment server with the name TA-MS_O365_Reporting.

0 Karma
1 Solution

bradp1234
Path Finder

This error was caused by removing the README folder which contained the spec files. The spec files are needed for the app to work properly.

View solution in original post

bradp1234
Path Finder

This error was caused by removing the README folder which contained the spec files. The spec files are needed for the app to work properly.

Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Kick the Tires Before You Commit: A Hands-On Tour of the Splunk Observability Cloud ...

Evaluating an enterprise observability platform usually goes like this: fill out a form, get a free trial with ...

Deep insights, no barriers: Splunk Observability Cloud Free Edition

As software delivery cycles continue to accelerate, observability shouldn’t be a luxury — it should be a ...

Monitoring AI Agents with Splunk Observability Cloud

Let’s say I’m running a travel planning AI app in production. A user asks for three concise hotel options in ...