All Apps and Add-ons

Splunk for ServiceNow app question

OldManEd
Builder

I've just loaded Splunk for ServiceNow and it's working fine. I can run queries and get data.

I do have one question. I'd like to run a search and collect data based on time stamps between 2 dates. I was trying to use "_encoded query" and although that filter function works fine, I can't figure out the format of the date inputs.

As an example, the search below works great;

|snow instance=<sn instance> request=<sn table name> action=query __encoded_query="name=<criteria 1>^ORname=<criteria 2>" | table sys_created_on, name, parm_A, param_B

But when I try to add a date parameter, nothing works;

|snow instance=<sn instance> request=<sn table name> action=query __encoded_query="name=<criteria 1>^ORname=<criteria 2>;sys_created_on>2014-04-18 13:15:00" | table sys_created_on, name, parm_A, param_B

I assume this is a ServiceNow issue but I'm looking for help configuring a Splunk search string.

~Ed

0 Karma
1 Solution

OldManEd
Builder

I ~think~ I got this one. I changed the search to the following;

|snow instance=<sn instance> request=<sn table name> action=query __encoded_query="name=<criteria 1>^ORname=<criteria 2>^sys_created_on > 2014-04-18 16:16:00" | table sys_created_on, name, parm1, parm2

And this seemed to work.

View solution in original post

0 Karma

OldManEd
Builder

I ~think~ I got this one. I changed the search to the following;

|snow instance=<sn instance> request=<sn table name> action=query __encoded_query="name=<criteria 1>^ORname=<criteria 2>^sys_created_on > 2014-04-18 16:16:00" | table sys_created_on, name, parm1, parm2

And this seemed to work.

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

Manage Edge Processor pipelines end to end with APIs

This guide uses the Data Management APIs to create an Edge Processor, onboard one instance, deploy a pipeline ...

Splunk Brings Proof of Control to Digital Asset Transfers

Digital assets now sit inside the core of financial services. HSBC launched its Tokenized Deposit Service in ...

Manage Ingest Processor pipelines end to end with APIs

This guide uses the Data Management APIs to create an Ingest Processor pipeline, deploy it to the ...