Splunk db connect 3 is not loading

[jkanuri]

When I try to access splunk db connect page, the page never loads. Did any one encounter this problem?

[p_gurav]

did you check _internal for any error?

[jkanuri]

I see the following messages:
XX.XX.XXX.XXX - admin [22/Mar/2018:16:33:00.689 +0000] "GET /en-US/splunkd/_raw/servicesNS/admin/splunkappdbconnect/dbconnect/dbxproxy/taskserver HTTP/1.1" 503 328 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10133) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.106 Safari/537.36" - 314fda32a42d136382f09e44848a7a25 193ms
host = ip-XX-X-XX-XXX source = /opt/splunk/var/log/splunk/splunkduiaccess.log sourcetype = splunkdui_access

XX.XX.XXX.XXX - admin [22/Mar/2018:16:30:56.571 +0000] "GET /en-US/app/splunkappdbconnect/datalab HTTP/1.1" 200 1832 "-" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10133) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/65.0.3325.106 Safari/537.36" - 314fda32a42d136382f09e44848a7a25 112ms
host = ip-XX-X-XX-XXX source = /opt/splunk/var/log/splunk/splunkduiaccess.log sourcetype = splunkduiaccess

[velsankar]

Yes, I encountered the same problem