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Splunk DB Connect: How to resolve "JRE Status: Unsupported JRE detected" error?

timmy13
Communicator

I have read every article I can find on here to resolve this issue and nothing seems to work. I have installed Splunk DB Connect, but when trying to point to the JRE, I get the apparently common error...

JRE Status: Unsupported JRE detected
Using Oracle Corporation JRE version 1.8, OpenJDK 64-Bit Server VM
Need Oracle Corporation JRE version 1.8

I've removed and installed every version I can find and nothing seems to work.

Please anyone that thinks they can help, let me know what information I might provide to assist you in assisting me.

Thanks in advance.

0 Karma
1 Solution

beatus
SplunkTrust
SplunkTrust

timmy13,
I'd check your JRE path in the settings and ensure that's pointing to the version you'd like it to.
Also, make sure you're using Oracle JRE, not openJDK/JRE

You could try pulling down a version of Oracle JRE and extracting it to a specific path and pointing DB Connect to that version to ensure you're utilizing the correct version. If that fixes the problem i'd recommend installing it properly to /usr/lib and updating the path.

View solution in original post

0 Karma

beatus
SplunkTrust
SplunkTrust

timmy13,
I'd check your JRE path in the settings and ensure that's pointing to the version you'd like it to.
Also, make sure you're using Oracle JRE, not openJDK/JRE

You could try pulling down a version of Oracle JRE and extracting it to a specific path and pointing DB Connect to that version to ensure you're utilizing the correct version. If that fixes the problem i'd recommend installing it properly to /usr/lib and updating the path.

View solution in original post

0 Karma

timmy13
Communicator

This resolved it. Thanks so much!!!!

0 Karma

harsmarvania57
SplunkTrust
SplunkTrust

Which version of JRE you have installed and is it OpenJDK or Oracle JRE ?

Are you providing JRE full path in your DB connect configuration? If yes then can you please provide output of <JRE_HOME>/bin/java -version

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timmy13
Communicator

I have tried both openjdk and oracle jre. Currently I have installed jre1.8.0_111.x86_64 via yum, and jre-8u111-linux-x64.rpm via rpm. The JRE full path is /usr/lib/jvm/jre.

/bin/java -version
java version "1.8.0_111"
Java(TM) SE Runtime Environment (build 1.8.0_111-b14)
Java HotSpot(TM) 64-Bit Server VM (build 25.111-b14, mixed mode)

0 Karma