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Splunk App for Salesforce does not recognize password with special characters. Is there a workaround without having to change the password?

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My Salesforce service account has both & and ^ characters in the password and the Splunk App for Salesforce seems to be having an issue with that, is there anyway around this without having to change the password? I ask because the account is being used elsewhere and I think it should be able to handle it.

Error Splunk is reporting (note that I replaced the part of the password that showed up in the logs with "characterstringfrom_password":

Could not login. Please check Username, Password, Token and the endpoint ERROR:  <?xml version="1.0" encoding="UTF-8"?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:sf="urn:fault.partner.    soap.sforce.com" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><soapenv:Body><soapenv:Fault><faultcode>UNKNOWN_EXCEPTION</faultcode><faultstring>UNKNOWN_EXCEPTION: The reference to entity &quot;character_string_from_password&quot; must end with the &apos;;&apos; delimiter.</faultstring><detail><sf:UnexpectedErrorFault xsi:type="sf:UnexpectedErrorFault"><sf:exceptionCode>UNKNOWN_EXCEPTION</sf:exceptionCode><sf:exceptionMessage>The reference to entity &quot;character_string_from_password&quot; must end with the &apos;;&apos; delimiter.</sf:exceptionMessage></sf:UnexpectedErrorFault></detail></soapenv:Fault></soapenv:Body></soapenv:Envelope>
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Re: Splunk App for Salesforce does not recognize password with special characters. Is there a workaround without having to change the password?

Splunk Employee
Splunk Employee

This would be a bug. Easier/faster way is to create a new account with just the permission needed and use it in app.

View solution in original post

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