All Apps and Add-ons

Splunk App for Salesforce does not recognize password with special characters. Is there a workaround without having to change the password?

worshamn
Contributor

My Salesforce service account has both & and ^ characters in the password and the Splunk App for Salesforce seems to be having an issue with that, is there anyway around this without having to change the password? I ask because the account is being used elsewhere and I think it should be able to handle it.

Error Splunk is reporting (note that I replaced the part of the password that showed up in the logs with "character_string_from_password":

Could not login. Please check Username, Password, Token and the endpoint ERROR:  <?xml version="1.0" encoding="UTF-8"?><soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:sf="urn:fault.partner.    soap.sforce.com" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"><soapenv:Body><soapenv:Fault><faultcode>UNKNOWN_EXCEPTION</faultcode><faultstring>UNKNOWN_EXCEPTION: The reference to entity &quot;character_string_from_password&quot; must end with the &apos;;&apos; delimiter.</faultstring><detail><sf:UnexpectedErrorFault xsi:type="sf:UnexpectedErrorFault"><sf:exceptionCode>UNKNOWN_EXCEPTION</sf:exceptionCode><sf:exceptionMessage>The reference to entity &quot;character_string_from_password&quot; must end with the &apos;;&apos; delimiter.</sf:exceptionMessage></sf:UnexpectedErrorFault></detail></soapenv:Fault></soapenv:Body></soapenv:Envelope>
0 Karma
1 Solution

ehaddad_splunk
Splunk Employee
Splunk Employee

This would be a bug. Easier/faster way is to create a new account with just the permission needed and use it in app.

View solution in original post

0 Karma

ehaddad_splunk
Splunk Employee
Splunk Employee

This would be a bug. Easier/faster way is to create a new account with just the permission needed and use it in app.

0 Karma
Get Updates on the Splunk Community!

Announcing Scheduled Export GA for Dashboard Studio

We're excited to announce the general availability of Scheduled Export for Dashboard Studio. Starting in ...

Extending Observability Content to Splunk Cloud

Watch Now!   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to leverage ...

More Control Over Your Monitoring Costs with Archived Metrics GA in US-AWS!

What if there was a way you could keep all the metrics data you need while saving on storage costs?This is now ...