All Apps and Add-ons

Splunk ADD ON for ServiceNOW, keep getting an error when trying to upgrade

Log_wrangler
Builder

Anyone know why I keep getting this error when I try to upgrade the snow TA?

An error occurred while installing the app: 500

0 Karma
1 Solution

Azeemering
Builder

Try downloading the app to your computer and use "upload app" instead. If thst doesn't work check that the file is ok unzipping it and check it's content.

Otherwise just copy it over in the filesystem (Don't forget to keep your old settings!)

View solution in original post

0 Karma

Azeemering
Builder

Try downloading the app to your computer and use "upload app" instead. If thst doesn't work check that the file is ok unzipping it and check it's content.

Otherwise just copy it over in the filesystem (Don't forget to keep your old settings!)

0 Karma

Log_wrangler
Builder

Thanks for the reply, and yes I ultimately downloaded the latest version of the TA and did an manual install as an upgrade. It seems to be working fine now with Kingston

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

SOC4Kafka - New Kafka Connector Powered by OpenTelemetry

The new SOC4Kafka connector, built on OpenTelemetry, enables the collection of Kafka messages and forwards ...

Rounding off the Splunk Dashboard Contest

What does a contest-winning Splunk dashboard look like? In this case, it isn't in a browser tab at all. It ...

A Four Part Event Series: AI + Observability: AI Agents, LLMs, Apps, & Infrastructure

AI + Observability: AI Agents, LLMs, Apps, & Infrastructure The rapid evolution of artificial intelligence ...