All Apps and Add-ons

Service No add-on

Stives
Engager

Dear Splunkers,

I would like to ask your feedback on following issues with the Service Now add-on app.
The problem is that I´m not able display settings for the Add-on where I need to select different Service now accounts configured succefully.  
2024-03-07 12_04_04-Window.png

What it should look like is following (taken from different project):
2024-03-07 12_06_24-Window.png

This is where I can choose my preferred account and configure details. 

Can you suggest what could be the reason not to see these settings with my admin user role account ?
Thanks in advance.

BR

Labels (3)
0 Karma

kiran_panchavat
Contributor

@Stives Have you gone through this troubleshooting service now add-on document? https://docs.splunk.com/Documentation/AddOns/released/ServiceNow/Troubleshooting 

0 Karma
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