Rebuild Windows Host Lookup File in Citrix XenDesktop 7 App

[tred23]

When trying to run Rebuild Windows Host Lookup File under the Help menu in the Citrix XenDesktop 7 app I get the following error: Error in 'outputlookup' command: You have insufficient privileges to perform this operation.

[woodcock · Accepted solution]

Go to Settings -> Access controls -> Roles -> New and create a role called can_outputfile and add to it the output_file capability. Then go to your User and add this new Role there.

[tred23]

That worked perfectly. Thank you for the spot on answer.

[adayton20]

All 3 of your posts likely have to do with your account not having sufficient permissions for the app. A user must have "write" permissions to an app to modify objects.

[tred23]

The group I am a member of has Write permissions to the App

[adayton20]

I'd walk through a few troubleshooting steps at this point. Have whoever your Splunk Admin on site try to do whatever it is that you're trying to do in the app. If he/she is able to do it, then you can derive it is likely a permission issue.

If he/she can't perform the task, I'd have him/her take a look to make sure the objects used in that app are not set to private and instead shared or set to global depending on how you're using it.

May also be worth while to explore some of the splunkd.log messages surrounding the that app.

I also see "Rebuild Machine to Site Lookup File" is conditional on the presence of the file "lookup_host_site.csv". Have you verified this file exists in your lookups and/or if you have write permissions to it?