All Apps and Add-ons

Internal Error 500 Splunk app setup

mmoermans
Path Finder

When trying to run the setup of an app we get an "Oops, Internal Error 550" message.

2019-10-15 18:44:13,055 ERROR   [5da5f75c7c7fc82054ccd0] error:325 - Traceback (most recent call last):
  File "/opt/splunk/lib/python2.7/site-packages/cherrypy/_cprequest.py", line 606, in respond
    cherrypy.response.body = self.handler()
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/htmlinjectiontoolfactory.py", line 72, in wrapper
    resp = handler(*args, **kwargs)
  File "/opt/splunk/lib/python2.7/site-packages/cherrypy/_cpdispatch.py", line 25, in __call__
    return self.callable(*self.args, **self.kwargs)
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/routes.py", line 366, in default
    return route.target(self, **kw)
  File "<string>", line 1, in <lambda>
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 38, in rundecs
    return fn(*a, **kw)
  File "<string>", line 1, in <lambda>
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 119, in check
    return fn(self, *a, **kw)
  File "<string>", line 1, in <lambda>
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 167, in validate_ip
    return fn(self, *a, **kw)
  File "<string>", line 1, in <lambda>
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 335, in preform_sso_check
    return fn(self, *a, **kw)
  File "<string>", line 1, in <lambda>
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 374, in check_login
    return fn(self, *a, **kw)
  File "<string>", line 1, in <lambda>
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 394, in handle_exceptions
    return fn(self, *a, **kw)
  File "<string>", line 1, in <lambda>
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 449, in apply_cache_headers
    response = fn(self, *a, **kw)
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/controllers/admin.py", line 1715, in listEntities
    app_name = eai_acl.get('app')
AttributeError: 'NoneType' object has no attribute 'get'

Anyone have a clue what issue is causing this?

Labels (1)
0 Karma
1 Solution

mmoermans
Path Finder

Was solved by finding script in app using default splunk port 8089 while we used a non-default port.
Changing the script to the correct port solved the issue.

View solution in original post

0 Karma

mmoermans
Path Finder

Was solved by finding script in app using default splunk port 8089 while we used a non-default port.
Changing the script to the correct port solved the issue.

0 Karma

christoffertoft
Communicator

Found any solution to this?

0 Karma
Get Updates on the Splunk Community!

Index This | I am a number, but when you add ‘G’ to me, I go away. What number am I?

March 2024 Edition Hayyy Splunk Education Enthusiasts and the Eternally Curious!  We’re back with another ...

What’s New in Splunk App for PCI Compliance 5.3.1?

The Splunk App for PCI Compliance allows customers to extend the power of their existing Splunk solution with ...

Extending Observability Content to Splunk Cloud

Register to join us !   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to ...