All Apps and Add-ons

External search command 'geoip' returned error code 1

williamavila12
Explorer

What does this error code means?

I recently installed GoogleMaps app and updated $SPLUNK_HOME/apps/maps/lib with the DB11 CSV file I downloaded in IPInfoDB site.

When I tried this search command - "error_code="710003" | geoip clientip" it gave me the above error code.

1 Solution

ziegfried
Influencer

The current geoip command does not work with the new format of the ipinfodb database. Since they also changed their terms there will be a new version soon which leverages the GeoCity Light database from Maxmind.

View solution in original post

I-Man
Communicator

I experienced this issue when i moved the app over from a windows to Linux environment. To fix, i simply re-installed the app and everything started running smoothly.

0 Karma

ziegfried
Influencer

The current geoip command does not work with the new format of the ipinfodb database. Since they also changed their terms there will be a new version soon which leverages the GeoCity Light database from Maxmind.

Michael
Contributor

timewarp!
2014 -- same error, I just updated to Splunk 6.1.0 and geoip broke!

Love that app, hope it's updated soon...

0 Karma

williamavila12
Explorer

Hi Ziegfried,

Forgive me for this late response...will install the latest release now... thank you so much, really appreciate.

0 Karma

ziegfried
Influencer

Yes, the new version is now released and the geoip command should be way more stable.

0 Karma

vbumgarner
Contributor

Any update on this? The answer says 06 Apr. I'm assuming that's 2011?

0 Karma
Get Updates on the Splunk Community!

Data Management Digest – December 2025

Welcome to the December edition of Data Management Digest! As we continue our journey of data innovation, the ...

Index This | What is broken 80% of the time by February?

December 2025 Edition   Hayyy Splunk Education Enthusiasts and the Eternally Curious!    We’re back with this ...

Unlock Faster Time-to-Value on Edge and Ingest Processor with New SPL2 Pipeline ...

Hello Splunk Community,   We're thrilled to share an exciting update that will help you manage your data more ...