All Apps and Add-ons

Cisco Networks App: Why am I getting the following errors after installation?

faisal_mehmood
Engager

I have just installed Cisco Networks app and getting this error when I click on Inventory>Interfaces:

Error in 'PivotProcessor': Error in 'PivotUtil': The dataset 'Interface' has no field 'index'.

Any help is appreciated.

Zolrak
Explorer

I'm having the same issue, the Inventory -> Devices panels show a Pivot error, It used to show data, mostly empty a couple of previous versions.

0 Karma

sowings
Splunk Employee
Splunk Employee

Looks like this was a problem with an earlier version of the app. The release notes for the current version (2.5.6 at the time of writing) indicate a fix for errors related to filtering on the "index" attribute for the data models and pivot interface. I believe if you update, it should be fixed!

0 Karma

pkarpushin
Path Finder

Same issue here

0 Karma

cyberya
Engager

Have the same issue, not only for "Interfaces" but also for panels: "Configuration started by host", "Device Logins by user".

Additionally, If it helps, I have installed an App "Syslog Priority Field Decoder / Lookup" for adding Severity level fields to Splunk and have configured "no_priority_stripping = true".

0 Karma
Got questions? Get answers!

Join the Splunk Community Slack to learn, troubleshoot, and make connections with fellow Splunk practitioners in real time!

Meet up IRL or virtually!

Join Splunk User Groups to connect and learn in-person by region or remotely by topic or industry.

Get Updates on the Splunk Community!

[Puzzles] Solve, Learn, Repeat: Matching cron expressions

This puzzle (first published here) is based on matching timestamps to cron expressions.All the timestamps ...

Design, Compete, Win: Submit Your Best Splunk Dashboards for a .conf26 Pass

Hello Splunkers,  We’re excited to kick off a Splunk Dashboard contest! We know that dashboards are a primary ...

May 2026 Splunk Expert Sessions: Security & Observability

Level Up Your Operations: May 2026 Splunk Expert Sessions Whether you are refining your security posture or ...