Alerting

How to fix email authentication unsuccessful?

vinod743374
Communicator

vinod743374_0-1671508579172.png

Alerts suddenly stopped in my local instance, i am getting the error like in the above image, can anyone please suggest the solution for this, i didn't change my email password, its same when it is in working and now also.

I configured my outlook mail with an app password.

I recreate the app password and configure but i am still facing the issue.

 

Thankyou.

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richgalloway
SplunkTrust
SplunkTrust

The error seems very clear - the credentials are wrong.  Verify the values at Settings->Server settings->Email settings are correct.  Consider changing the SMTP password and updating the settings in Splunk.

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vinod743374
Communicator

vinod743374_0-1671590101027.png

Even if I entered the correct password,
I am getting the error like above image.

I tried numerous times and got nothing.

even I reset the mail password and then recreate the app password.

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richgalloway
SplunkTrust
SplunkTrust

My Outlook-fu is not strong, but perhaps this article will help. https://ourcloudnetwork.com/how-to-fix-error-535-5-7-139-authentication-unsuccessful/

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vinod743374
Communicator

Hi @richgalloway 

   I have Tried the Solution that provided in the Link, But No use Still the Issue is Same.

Can you suggest is there any Alternative to send Email Alerts using My Outlook Email ID.

Thankyou.

 

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richgalloway
SplunkTrust
SplunkTrust

I have no other suggestions.

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