I just ran into this issue with a new dashboard and eventually pinned it down to the fact that the token i had set in my dropdown was not being populated into the request query string, so the search couldn't find it. The solution was to refresh the dashboard. ... View more

Recently we secured all data inputs with a unique SSL certificate and key for each instance and that is now the default configuration. After logging into your instance, click on the "Universal Forwarder" app from the launcher page. From the subsequent page you can download the app and follow the instructions to install it into a universal forwarder. The forwarder will then automatically connect to your instance using an encrypted AND authenticated connection. ... View more

This process has been greatly simplified in recent weeks. You can now download an app which you can install into a universal forwarder from the sandbox instance itself. After logging into your instance, click on the "Universal Forwarder" app from the launcher page. From the subsequent page you can download the app and follow the instructions to install it into a universal forwarder. Also, The answers given above were valid at the time of writing but recently we secured all data inputs with a unique SSL certificate and key for each instance so you cannot just manually add the config files and make it work anymore. You have to download the universal forwarder app which has the required credentials embedded. ... View more