HI ,
Could someone please help me know how I can integrate Splunk and ServiceNow for Events? I followed few articles available , it suggests to use a free App called Splunk plugin for Service-Now . I wanted to know if this is the only way to do this integration? we are testing this and facing some issues after configuring everything as mentioned in the help documents. Cant see any event in Servicenow Event Management table. It seems integration is not working.
I have couple of questions :
1) Do I need to create an intermediate table(form) to fetch the data from Splunk to ServiceNow?
2) Do I have to make validations before pushing the data to event table.
3) Do I need to use Web Services as an integration technique to achieve it? Need to create a web service and publish it?
4) How would I check if the data is flowing in-between these two applications?
5) How would I establish connection between these two applications?
Right now I am testing on Istanbul version of Servicenow . But we have Jakarta version in production. As checked Splunk App is not compatible with the latest Servicenow . Servicenow Team says that Splunk App is under some testing . Can someone let me know when it would be available?
Thanks
Sbat
... View more