I did forget to add the part where I had to change SSLv3 to TLSv1 after installing the new app. As far as getting the app, it sounds like support is providing it, so you should be able to pick it up from them. ... View more

I also had a case open for this and was excited when I received a response yesterday, only to find this: The dev team is indicating that this appears to be a network issue on your end. Also, 6.3.1 is now available. I would recommend upgrading. I am awaiting for requested information related to what brought them to this conclusion and if this is what they are going to tell the rest of the customers waiting on a fix. BTW, I did upgrade with no change...surprise. ... View more