Hi, We upgraded recently splunk from 9.4.3 to 10.4.3 and it seems like logging in from the Web GUI fails every single time. With 9.4.3 the login worked as expected. The GUI offers a direct link to the error log and the details contain: TimeoutError: The read operation timed out
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/opt/splunk/lib/python3.13/site-packages/splunk/appserver/mrsparkle/lib/decorators.py", line 343, in handle_exceptions
return fn(self, *a, **kw)
File "/opt/splunk/lib/python3.13/site-packages/splunk/appserver/mrsparkle/controllers/view.py", line 361, in appDispatcher
if not self.check_app(app):
~~~~~~~~~~~~~~^^^^^
File "/opt/splunk/lib/python3.13/site-packages/splunk/appserver/mrsparkle/controllers/view.py", line 335, in check_app
apps = self.getEnabledAppManifest()
File "/opt/splunk/lib/python3.13/site-packages/splunk/appserver/mrsparkle/controllers/view.py", line 80, in getEnabledAppManifest
return cached.getEntities('apps/local', search=['disabled=false'], count=-1)
~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "</opt/splunk/lib/python3.13/site-packages/decorator.py:decorator-gen-4>", line 2, in getEntities
File "/opt/splunk/lib/python3.13/site-packages/splunk/appserver/mrsparkle/lib/cached.py", line 140, in dec
return helper(fn, *a, **kw)
File "/opt/splunk/lib/python3.13/site-packages/splunk/appserver/mrsparkle/lib/cached.py", line 127, in __call__
data = func(*args, **kwargs)
File "/opt/splunk/lib/python3.13/site-packages/splunk/appserver/mrsparkle/lib/cached.py", line 158, in getEntities
return splunk.entity.getEntities(*args, **kwargs)
~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^
File "/opt/splunk/lib/python3.13/site-packages/splunk/entity.py", line 146, in getEntities
atomFeed = _getEntitiesAtomFeed(entityPath, namespace, owner, search, count, offset, sort_key, sort_dir, sessionKey, uri, hostPath, **kwargs)
File "/opt/splunk/lib/python3.13/site-packages/splunk/entity.py", line 240, in _getEntitiesAtomFeed
serverResponse, serverContent = rest.simpleRequest(uri, getargs=kwargs, sessionKey=sessionKey, raiseAllErrors=True)
~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/splunk/lib/python3.13/site-packages/splunk/rest/__init__.py", line 660, in simpleRequest
raise splunk.SplunkdConnectionException('Error connecting to %s: %s' % (path, str(e)))
splunk.SplunkdConnectionException: Splunkd daemon is not responding: ('Error connecting to /services/apps/local: The read operation timed out',) Sure looks like collecting some entity information fails, and the blame is put on splunkd not responding. Anyone experienced the same and especially, any ideas on how to fix this?
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