Introduction This article explains how users can access the Platforms tab on the AppDynamics Downloads page and download the Enterprise Console for on-premises Controller installation or upgrades. It is intended for customers and admins managing AppDynamics on-premises deployments.   Platforms.png Prerequisites Before accessing the Platform tab or downloading the Enterprise Console, ensure you have active account in AppDynamics Management Portal and one of the following applies: You are assigned to an active on-premises license You are a company admin for a company with an active on-premises license Step-by-Step Instructions Step 1: Confirm Your License Access To view the Platforms tab and download the Enterprise Console, your AppDynamics account must be associated with an active on-premises license. If you do not see the Platform tab, you may not currently be assigned to the required license. Step 2: Contact Your License Admin If you are blocked from accessing the Platform tab, contact the primary contact or license admin for your organization’s AppDynamics license. The license admin can add you to the license by following the steps in this article: What can I do as a License Admin? Step 3: Download the Enterprise Console Once you have the correct license access, go to the AppDynamics Downloads page and open the Platforms tab. From there, download the Enterprise Console. Additional Notes / Best Practices The Controller is installed and upgraded exclusively through the Enterprise Console. The Enterprise Console manages all Controller installations and upgrades, so there is no need to download Controller binaries separately or perform manual Controller deployments. Customers should use the Enterprise Console to install or upgrade the Controller. Troubleshooting Issue: The Platform tab is not visible Solution: Confirm that your account is assigned to an active on-premises license, or that you are a company admin for a company with an active on-premises license.   Issue: You are still blocked after contacting your license ad Solution: Contact AppDynamics Support. Support can assist with adding the required license access if needed. ... View more