Hi @ffranciscom15  As this is a community forum there isn’t anything I’m able to do to track down your missing email however you could try contacting support via https://www.splunk.com/en_us/about-splunk/contact-us.html who should be able to assist.   In the meantime I’d recommend checking your spam folder if you haven’t already!     🌟 Did this answer help you? If so, please consider: Adding karma to show it was useful Marking it as the solution if it resolved your issue Commenting if you need any clarification Your feedback encourages the volunteers in this community to continue contributing. ... View more