Thank you for the question. Below is the consolidated list of User Experience Monitoring (UXM) requirements that drive our evaluation, questions, and deliverables. These requirements are derived from mission needs and are intended to support requirements-based validation, not general product familiarization. The UXM solution must be capable of: Measuring user experience “at the glass” with quantitative, actionable metrics Detecting and diagnosing UX and performance degradations in near real time Correlating IT operator changes to service improvements or degradations regardless of change source Monitoring endpoint, network, application, and cloud service performance across the AFIN Supporting time-series analysis, anomaly detection, alerting, and capacity planning Providing centralized, standardized, and interoperable UX metrics Supporting decision-making, SLA validation, and vendor accountability Monitoring either 100% of the environment or statistically significant samples Utilizing built-in vendor metrics while maintaining transparency in metric definitions Supporting ETL, data ingestion, analytics, and data lake scalability Enabling wide data sharing without additional licensing or access costs Enforcing privacy protections (no user profiling) Supporting configurable data retention (short-term detail and long-term trends) Providing collector-level APIs for near–real-time access Meeting DoD security, RMF, logging, authentication, least-privilege, and compliance requirements Supporting patching, vulnerability management, intrusion detection, and auditability These requirements are formally captured and traceable through UXM deliverables such as the RTVM, Tool Set Evaluation Report, MVP Architecture, RMF Package, and Operations & Maintenance artifacts. Accordingly, all clarification questions are intended to determine capability alignment, architectural fit, security posture, scalability, and operational suitability of proposed solutions against these defined requirements. Please let us know if additional clarification is needed on any specific requirement area. Respectfully, Abrahameen
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