Hi @livehybrid , Yes, you've hit on my exact point. I'm trying to determine the best way to contact support – specifically, if their assistance is limited to paying customers or if there's an avenue for the general public to inquire. This is precisely why I brought my question to the Splunk forum. If you have any information on how to reach the Splunk or TruSTAR technical teams, I would greatly appreciate your guidance. ... View more