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peterow
Explorer
Member since: ‎07-03-2025
‎07-17-2025
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Posts 4
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Karma Given 2
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Member Since ‎07-03-2025
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Re: Unable to Renew DevTest license

by in All Apps and Add-ons
‎07-18-2025 12:39 AM
‎07-18-2025 12:39 AM
Update: I remove the old expired license (that was incorrectly detected as a PRODUCTION license when it is Non-Production): /opt/splunk/bin/splunk remove license <license_hash> Then I went back to the Splunk Web: Log in to Splunk Web as an admin. Navigate to Settings > Licensing. Add new license New license successfully added  Thanks both @kiran_panchavat and @PrewinThomas for your help.     ... View more

Re: Unable to Renew DevTest license

by in All Apps and Add-ons
‎07-17-2025 11:45 PM
‎07-17-2025 11:45 PM
Hi Prewin, Sorry for my late response. I will follow your suggested steps below. Will update you on my results. Regards, Peter ... View more

Re: Unable to Renew DevTest license

by in All Apps and Add-ons
‎07-17-2025 11:43 PM
‎07-17-2025 11:43 PM
Hi Kiran, Thanks for sharing. Mine is a Dev system that had expired. So, I am surprised to see the error. I'll take your suggestion to remove the old license and try again. Regards, Peter ... View more

Unable to Renew DevTest license

by in All Apps and Add-ons
‎07-04-2025 12:13 AM
‎07-04-2025 12:13 AM
I received the new license today. I tried both methods; upload Splunk.License file and Copy+Paste xml content. Both failed with this error message: Bad Request — web_1751612044.5449162.lic: failed to add because: cannot add lic w/ subgroupId=DevTest:<my.email@mycompany.com> to stack w/ subgroupId=Production I have renewed license previously and this is not a lab test system. Appreciate any advise.     ... View more
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‎07-17-2025 11:41 PM
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