Machine agent log shows error as below. We have restarted the machine agent and the issue still persists. Can someone help in fixing this? [system-thread-0] 07 Mar 2022 00:20:17,926 INFO SimAgentRepetitiveLoggingModule - The turnover time for the SIM agent repetitive logger is 5 minutes [system-thread-0] 07 Mar 2022 00:20:17,926 INFO SimAgentRepetitiveLoggingModule - The cache size for the SIM agent repetitive logger is 1000 [system-thread-0] 07 Mar 2022 00:20:17,926 INFO SystemAgent - #################################################################################### [system-thread-0] 07 Mar 2022 00:20:17,926 INFO SystemAgent - Agent Install Directory [C:\Program Files\AppDynamics\AppD_Infra_Monitoring] [system-thread-0] 07 Mar 2022 00:20:17,926 INFO SystemAgent - Using Agent Version [Machine Agent v4.4.3.1214 GA Build Date 2018-04-28 05:12:10] [system-thread-0] 07 Mar 2022 00:20:17,926 INFO SystemAgent - JVM Runtime: java.home=c:\program files\appdynamics\appd_infra_monitoring\jre java.vm.vendor=Oracle Corporation java.vm.name=Java HotSpot(TM) 64-Bit Server VM java.runtime.version=1.8.0_111-b14 java.io.tmpdir=C:\Windows\TEMP\ user.language=en user.country=US user.variant= Default locale=en_US [system-thread-0] 07 Mar 2022 00:20:17,926 INFO SystemAgent - OS Runtime: os.name=Windows Server 2012 os.arch=amd64 os.version=6.2 user.name=<servername is removed>$ user.home=C:\Windows\system32\config\systemprofile user.dir=C:\Program Files\AppDynamics\AppD_Infra_Monitoring\bin [system-thread-0] 07 Mar 2022 00:20:17,926 INFO SystemAgent - JVM Args : -Dexe4j.semaphoreName=Local\c:_program_files_appdynamics_appd_infra_monitoring_bin_machineagentservice.exe0 | -Dexe4j.isService=true | -Dexe4j.moduleName=C:\Program Files\AppDynamics\AppD_Infra_Monitoring\bin\MachineAgentService.exe | -Dexe4j.tempDir=C:\Windows\TEMP\e4j9F57.tmp_dir1646630412 | -Dexe4j.unextractedPosition=316127 | -Djava.library.path=D:\apps_srv\webagent\win32\bin;D:\apps_srv\webagent\win64\bin;D:\apps_srv\webagent\win64\install_config_info\lib;D:\apps_srv\webagent\win64\bin;C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\IBM\ITM\InstallITM;;C:\Program Files\BMCperform\Patrol3\BEST1\11.5.00\bgs\bin;C:\Windows;C:\Windows\system32;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\IBM\ITM\bin;C:\IBM\ITM\TMAITM6;C:\Program Files\PKWARE\pkzipc;C:\Program Files\NCache\bin\tools;;c:\program files\appdynamics\appd_infra_monitoring\jre\bin | -Dexe4j.consoleCodepage=cp0 | -Dlog4j.configuration=file:..\conf\logging\log4j.xml | -XX:-CreateMinidumpOnCrash | -Xrs | [system-thread-0] 07 Mar 2022 00:20:17,926 INFO SystemAgent - Machine Agent is resolving bootstrap info.... [system-thread-0] 07 Mar 2022 00:20:17,942 INFO SystemAgent - Orchestration is disabled - disabling virtualization resolvers by default. [system-thread-0] 07 Mar 2022 00:20:17,942 INFO SystemAgent - Full Agent Registration Info Resolver found system property [appdynamics.agent.create.agent.info.if.missing] for appdynamics.agent.create.agent.info.if.missing [false] [system-thread-0] 07 Mar 2022 00:20:17,942 INFO SystemAgent - Default Host Identifier Resolver using host name for unique host identifier [<servername is removed>] [system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - Default IP Address Resolver found IP addresses [[169.171.32.81, 169.254.128.132]] [system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - Full Agent Registration Info Resolver using selfService [false] [system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - Full Agent Registration Info Resolver using application name [null] [system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - Full Agent Registration Info Resolver using tier name [null] [system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - Full Agent Registration Info Resolver using node name [null] [system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - XML Controller Info Resolver found controller host [appdync-nam-icg-p1.wlb2.nam.nsroot.net] [system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - XML Controller Info Resolver found controller port [8181] [system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - XML Agent Account Info Resolver using account name [customer1] [system-thread-0] 07 Mar 2022 00:20:18,445 INFO SystemAgent - XML Agent Account Info Resolver using account access key [****] [system-thread-0] 07 Mar 2022 00:20:18,523 WARN FrameworkBootstrap - Failed to start framework com.google.inject.CreationException: Unable to create injector, see the following errors: 1) Error injecting constructor, java.lang.NoClassDefFoundError: org/apache/commons/fileupload/FileUploadException at com.singularity.ee.agent.systemagent.SystemAgent.<init>(SystemAgent.java:50) at com.appdynamics.agent.sim.legacy.LegacyAgentModule.configure(LegacyAgentModule.java:59) while locating com.singularity.ee.agent.systemagent.SystemAgent Caused by: java.lang.NoClassDefFoundError: org/apache/commons/fileupload/FileUploadException at com.singularity.ee.agent.systemagent.Agent.setupHttpClientWrapper(Agent.java:265) at com.singularity.ee.agent.systemagent.Agent.<init>(Agent.java:248) at com.singularity.ee.agent.systemagent.SystemAgent.<init>(SystemAgent.java:42) at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:423) at com.google.inject.internal.DefaultConstructionProxyFactory$2.newInstance(DefaultConstructionProxyFactory.java:86) at com.google.inject.internal.ConstructorInjector.provision(ConstructorInjector.java:105) at com.google.inject.internal.ConstructorInjector.construct(ConstructorInjector.java:85) at com.google.inject.internal.ConstructorBindingImpl$Factory.get(ConstructorBindingImpl.java:267) at com.google.inject.internal.ProviderToInternalFactoryAdapter$1.call(ProviderToInternalFactoryAdapter.java:46) at com.google.inject.internal.InjectorImpl.callInContext(InjectorImpl.java:1103) at com.google.inject.internal.ProviderToInternalFactoryAdapter.get(ProviderToInternalFactoryAdapter.java:40) at com.google.inject.internal.SingletonScope$1.get(SingletonScope.java:145) at com.google.inject.internal.InternalFactoryToProviderAdapter.get(InternalFactoryToProviderAdapter.java:41) at com.google.inject.internal.InternalInjectorCreator$1.call(InternalInjectorCreator.java:205) at com.google.inject.internal.InternalInjectorCreator$1.call(InternalInjectorCreator.java:199) at com.google.inject.internal.InjectorImpl.callInContext(InjectorImpl.java:1092) at com.google.inject.internal.InternalInjectorCreator.loadEagerSingletons(InternalInjectorCreator.java:199) at com.google.inject.internal.InternalInjectorCreator.injectDynamically(InternalInjectorCreator.java:180) at com.google.inject.internal.InternalInjectorCreator.build(InternalInjectorCreator.java:110) at com.google.inject.internal.InjectorImpl.createChildInjector(InjectorImpl.java:226) at com.appdynamics.voltron.FrameworkBootstrap.createInjector(FrameworkBootstrap.java:105) at com.appdynamics.voltron.FrameworkBootstrap.start(FrameworkBootstrap.java:162) at com.appdynamics.agent.sim.main.SecondStageSystem.start(SecondStageSystem.java:175) at com.appdynamics.agent.sim.main.SecondStageSystem.loadFeatures(SecondStageSystem.java:128) at com.appdynamics.agent.sim.main.SecondStageSystem.access$000(SecondStageSystem.java:48) at com.appdynamics.agent.sim.main.SecondStageSystem$1.run(SecondStageSystem.java:115) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$201(ScheduledThreadPoolExecutor.java:180) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:293) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: java.lang.ClassNotFoundException: org.apache.commons.fileupload.FileUploadException at java.net.URLClassLoader.findClass(URLClassLoader.java:381) at java.lang.ClassLoader.loadClass(ClassLoader.java:424) at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:331) at java.lang.ClassLoader.loadClass(ClassLoader.java:357) ... 36 more
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