Hello, I have a free version of the machine agent running on CentOS configured with the SaaS version of the cloud controller. The agent starts and connects to the controller. I also see the server listed on the controller. However, I don't any metrics visible under the Metric Browser. Can you help me troubleshoot this
Machine agent version: 20.10.0.2813
CentOS 7.8
Controller: https://[Redacted].saas.appdynamics.com/
Here is some observation that may / may not be related. I will provide config/logs if required.
1) When I reload the controller, sometimes, I see "500 Internal Server Error" reported.
2) I see this in the machine-agent.log
[ExtensionStarter-DockerMonitoring] 04 Nov 2020 14:39:29,269 ERROR CGroupFileSystemRootProvider - Could not find CGroup files in following path(s) : [/sys/fs/cgroup, /cgroup]
3) I see this in analytics-agent.log
[2020-11-04T14:54:02,464Z] [ERROR] [analytics-agent-sync-thread-0] [c.a.a.agent.sync.ErrorMessageHelper] Analytics agent failed to connect to the controller registration endpoint. This can happen when the connection is refused remotely, or when there is no process listening on the remote address/port. Please check to see if the controller address is configured correctly and is running.
4) I have server-monitoring disabled, I wasn't able to get the agent started with this enabled.
( <sim-enabled>false</sim-enabled> in controller-info.xml)
Thanks
nram
^ Edited by @Ryan.Paredez to redact Controller URL. Please do not share Controller URLs on Community posts for security and privacy reasons.
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