Thank you for the additional detail Jananie.  This is super helpful we will be storing 10 years of AppD case data in an internal database accessible by Support,  so when an issue comes up,  the engineers have the ability to pull on 10 years of data for a quick resolution.  I do realize that this doesn't help customers and partners self-serve and do that in-depth research themselves,  but we're not losing that history for support engineers.  Thanks so much for taking the time to provide feedback,  we'll weigh this input balancing cost,  resources and impact to timelines. ... View more