@Narendra.Chaluchalamala  Hi Naren, I'm getting permission denied while trying to log a ticket. Hence commented here again. Will you be able to support / suggest me if I update my logs here ? You are trying to access an AppDynamics Resource but you don't have the required permissions. Sign in with a different user account. ... View more

@Narendra.Chaluchalamala  Hi Naren, I have added the below path under bootstrap_wlp xml file and tried to restart the cognos server. It failed to start. All the processes are showing down due to below issue CBSBootstrapService Process is not running <param>-javaagent:"/opt/appdynamics/app-agent/ver4.5.18.29239/javaagent.jar"</param> <param>-Dorg.osgi.framework.bootdelegation=com.singularity.*</param> Later I have commented the appd java agent path in bootstrap xml file and restarted and then the machine is up and running. Please suggest ? ... View more

Hi @Narendra.Chaluchalamala  I have to install java agent for IBM Cognos running in IHS. I have opened bootstrap_wlp_linux.xml file . Can I add as below ? Will it work ? Do we really need to include the double quotes also ? <param>-javaagent:<java-agent-installation-directory>/javaagent.jar</param> <param>-Dorg.osgi.framework.bootdelegation=com.singularity.*</param> Also can you please suggest if any other additional steps I need to do apart from the above ? Hi @Razziq.Khusro , hope it worked for you. Can you please help me too ? ... View more