Hi,
We have had a "From Address" specified in our email configuration for some time.
Recently I realised that we were no longer receiving emails. I could see alerts being sent and in the actions section it was saying that emails were sent but none were being received.
I checked with the administrators of the mail gateway in our company in case they had been put in quarantine but that was not happening.
I did a bit of searching and came across this community post which says "The from address field should be empty" so even though we did not have the same issue (having tried with a number of external email addresses) and this contradicts the documentation and our previous experience I tried removing the "From Address" config. Once this was done we started to receive emails.
Is there a new issue with configuring the "From Address"? We would like to go back to specifying the "Mail From" address if possible.
Regards,
Kevin
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