But our operations team is using the cluster agent. Can we hook the file extension to cluster agent. I am little confused with above options. Can you share me the steps to configure File Extension in cluster agent. ... View more

[AD Thread Pool-Global0] 09 Apr 2021 17:00:10,439 INFO ConfigurationChannel - Sending Registration request with: Application Name [SFA], Tier Name [SEVLSUPP], Node Name [guvwdapsfa01], Host Name [GUVWDAPSFA01] Node Unique Local ID [guvwdapsfa01], Version [Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] [AD Thread Pool-Global1] 09 Apr 2021 17:00:10,447 DEBUG SnapshotCountTracker - nForcedSnapshotsStartedThisMin: 0 [AD Thread Pool-Global1] 09 Apr 2021 17:00:10,447 DEBUG SnapshotCountTracker - No limit hit, drop! [AD Thread Pool-Global0] 09 Apr 2021 17:00:11,362 DEBUG ConfigurationChannel - In AppAgent Config Data error in reading data from servlet response reading byte[], size :141370, error java.lang.UnsupportedOperationException: Deserialization not allowed for class com.singularity.ee.rest.controller.request.NodeProperties [AD Thread Pool-Global0] 09 Apr 2021 17:00:11,362 DEBUG ConfigurationChannel - com.singularity.ee.rest.ResponseReadException: java.lang.UnsupportedOperationException: Deserialization not allowed for class com.singularity.ee.rest.controller.request.NodeProperties com.singularity.ee.rest.ResponseReadException: java.lang.UnsupportedOperationException: Deserialization not allowed for class com.singularity.ee.rest.controller.request.NodeProperties at com.singularity.ee.rest.controller.request.ABinaryControllerRequest.<init>(ABinaryControllerRequest.java:62) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.rest.controller.request.AppAgentConfigurationBinaryRequest.<init>(AppAgentConfigurationBinaryRequest.java:129) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) ~[?:1.8.0_181] at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source) ~[?:1.8.0_181] at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source) ~[?:1.8.0_181] at java.lang.reflect.Constructor.newInstance(Unknown Source) ~[?:1.8.0_181] at com.singularity.ee.agent.appagent.kernel.controller.JavaAgentRESTRequestFactory.getResponseObj(JavaAgentRESTRequestFactory.java:203) ~[appagent.jar:?] at com.singularity.ee.agent.appagent.kernel.controller.JavaAgentRESTRequestFactory.getAppAgentConfigurationResponse(JavaAgentRESTRequestFactory.java:137) ~[appagent.jar:?] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.registerApplicationServer(ConfigurationChannel.java:1439) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.access$100(ConfigurationChannel.java:120) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel$UnregisteredConfigurationState.nextTransition(ConfigurationChannel.java:783) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.refreshConfiguration(ConfigurationChannel.java:553) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.XMLConfigManager$AgentConfigurationRefreshTask.run(XMLConfigManager.java:643) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.AgentScheduledExecutorServiceImpl$SafeRunnable.run(AgentScheduledExecutorServiceImpl.java:122) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) ~[?:1.8.0_181] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask$Sync.innerRunAndReset(ADFutureTask.java:335) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask.runAndReset(ADFutureTask.java:152) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.access$101(ADScheduledThreadPoolExecutor.java:119) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.runPeriodic(ADScheduledThreadPoolExecutor.java:206) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.run(ADScheduledThreadPoolExecutor.java:236) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADThreadPoolExecutor$Worker.runTask(ADThreadPoolExecutor.java:694) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADThreadPoolExecutor$Worker.run(ADThreadPoolExecutor.java:726) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at java.lang.Thread.run(Unknown Source) [?:1.8.0_181] Caused by: java.lang.UnsupportedOperationException: Deserialization not allowed for class com.singularity.ee.rest.controller.request.NodeProperties at org.kantega.notsoserial.DefaultNotSoSerial.preventDeserialization(DefaultNotSoSerial.java:240) ~[?:?] at org.kantega.notsoserial.DefaultNotSoSerial.onBeforeResolveClass(DefaultNotSoSerial.java:231) ~[?:?] at org.kantega.notsoserial.transformers.ObjectInputStreamClassVisitor.onBeforeResolveClass(ObjectInputStreamClassVisitor.java:49) ~[?:?] at java.io.ObjectInputStream.readNonProxyDesc(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectInputStream.readClassDesc(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectInputStream.readObject0(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectInputStream.readObject(Unknown Source) ~[?:1.8.0_181] at java.util.HashMap.readObject(Unknown Source) ~[?:1.8.0_181] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_181] at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_181] at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_181] at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectStreamClass.invokeReadObject(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectInputStream.readSerialData(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectInputStream.readObject0(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectInputStream.readObject(Unknown Source) ~[?:1.8.0_181] at com.singularity.ee.util.serialize.JavaSerializer.unmarshalObject(JavaSerializer.java:40) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.rest.controller.request.ABinaryControllerRequest.constructPaylodFromInputTracked(ABinaryControllerRequest.java:132) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.rest.controller.request.ABinaryControllerRequest.constructPaylodFromInput(ABinaryControllerRequest.java:124) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.rest.controller.request.ABinaryControllerRequest.<init>(ABinaryControllerRequest.java:57) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] ... 22 more [AD Thread Pool-Global0] 09 Apr 2021 17:01:11,364 DEBUG SensitiveDataScrubber - Filtering data with key = [javax.net.ssl.trustStorePassword], scrubbed value = [*****] [AD Thread Pool-Global0] 09 Apr 2021 17:01:11,364 DEBUG SensitiveDataScrubber - Filtering data with key = [javax.net.ssl.keyStoreType], scrubbed value = [*****] [AD Thread Pool-Global0] 09 Apr 2021 17:01:11,364 DEBUG SensitiveDataScrubber - Filtering data with key = [javax.net.ssl.keyStorePassword], scrubbed value = [*****] [AD Thread Pool-Global0] 09 Apr 2021 17:01:11,364 DEBUG SensitiveDataScrubber - Filtering data with key = [javax.net.ssl.keyStore], scrubbed value = [*****] [AD Thread Pool-Global0] 09 Apr 2021 17:01:11,365 DEBUG CloudInstanceIdGetter - Failed to read instance id for appdynamicsAzureVmId java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Connection pool shut down at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask$Sync.innerGet(ADFutureTask.java:257) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask.get(ADFutureTask.java:101) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.AgentScheduledFutureImpl.get(AgentScheduledFutureImpl.java:39) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.cloud.CloudInstanceIdGetter.getCloudInstanceId(CloudInstanceIdGetter.java:76) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.cloud.CloudInstanceIdGetter.getCloudInstanceIdSafe(CloudInstanceIdGetter.java:59) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.ConfigurationChannelRequestDecorator.appendCloudInstanceIdIfEnabled(ConfigurationChannelRequestDecorator.java:191) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.ConfigurationChannelRequestDecorator.setRequestForInitialAgentRegistrationAttempt(ConfigurationChannelRequestDecorator.java:156) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.registerApplicationServer(ConfigurationChannel.java:1420) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.access$100(ConfigurationChannel.java:120) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel$UnregisteredConfigurationState.nextTransition(ConfigurationChannel.java:783) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.refreshConfiguration(ConfigurationChannel.java:553) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.XMLConfigManager$AgentConfigurationRefreshTask.run(XMLConfigManager.java:643) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.AgentScheduledExecutorServiceImpl$SafeRunnable.run(AgentScheduledExecutorServiceImpl.java:122) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) ~[?:1.8.0_181] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask$Sync.innerRunAndReset(ADFutureTask.java:335) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask.runAndReset(ADFutureTask.java:152) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.access$101(ADScheduledThreadPoolExecutor.java:119) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.runPeriodic(ADScheduledThreadPoolExecutor.java:206) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.run(ADScheduledThreadPoolExecutor.java:236) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADThreadPoolExecutor$Worker.runTask(ADThreadPoolExecutor.java:694) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADThreadPoolExecutor$Worker.run(ADThreadPoolExecutor.java:726) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at java.lang.Thread.run(Unknown Source) [?:1.8.0_181] Caused by: java.lang.IllegalStateException: Connection pool shut down at org.apache.http.util.Asserts.check(Asserts.java:34) ~[httpcore-4.4.13.jar:4.4.13] at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.requestConnection(PoolingHttpClientConnectionManager.java:269) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:176) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108) ~[httpclient-4.5.13.jar:4.5.13] at com.singularity.ee.agent.cloud.HttpInstanceIdClient.getInstanceId(HttpInstanceIdClient.java:44) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.cloud.AzureInstanceIdResolver.getInstanceId(AzureInstanceIdResolver.java:45) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.cloud.CloudInstanceIdGetter$InstanceIdResolverCallable.call(CloudInstanceIdGetter.java:98) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.cloud.CloudInstanceIdGetter$InstanceIdResolverCallable.call(CloudInstanceIdGetter.java:88) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.AgentScheduledExecutorServiceImpl$1.call(AgentScheduledExecutorServiceImpl.java:60) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask$Sync.innerRun(ADFutureTask.java:320) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask.run(ADFutureTask.java:140) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.access$301(ADScheduledThreadPoolExecutor.java:119) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.run(ADScheduledThreadPoolExecutor.java:238) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] ... 3 more [AD Thread Pool-Global0] 09 Apr 2021 17:01:11,365 DEBUG CloudInstanceIdGetter - Failed to read instance id for appdynamicsGcpInstanceId java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Connection pool shut down at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask$Sync.innerGet(ADFutureTask.java:257) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask.get(ADFutureTask.java:101) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.AgentScheduledFutureImpl.get(AgentScheduledFutureImpl.java:39) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.cloud.CloudInstanceIdGetter.getCloudInstanceId(CloudInstanceIdGetter.java:76) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.cloud.CloudInstanceIdGetter.getCloudInstanceIdSafe(CloudInstanceIdGetter.java:59) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.ConfigurationChannelRequestDecorator.appendCloudInstanceIdIfEnabled(ConfigurationChannelRequestDecorator.java:191) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.ConfigurationChannelRequestDecorator.setRequestForInitialAgentRegistrationAttempt(ConfigurationChannelRequestDecorator.java:156) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.registerApplicationServer(ConfigurationChannel.java:1420) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.access$100(ConfigurationChannel.java:120) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel$UnregisteredConfigurationState.nextTransition(ConfigurationChannel.java:783) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.refreshConfiguration(ConfigurationChannel.java:553) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.XMLConfigManager$AgentConfigurationRefreshTask.run(XMLConfigManager.java:643) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.AgentScheduledExecutorServiceImpl$SafeRunnable.run(AgentScheduledExecutorServiceImpl.java:122) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) ~[?:1.8.0_181] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask$Sync.innerRunAndReset(ADFutureTask.java:335) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask.runAndReset(ADFutureTask.java:152) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.access$101(ADScheduledThreadPoolExecutor.java:119) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.runPeriodic(ADScheduledThreadPoolExecutor.java:206) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.run(ADScheduledThreadPoolExecutor.java:236) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADThreadPoolExecutor$Worker.runTask(ADThreadPoolExecutor.java:694) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADThreadPoolExecutor$Worker.run(ADThreadPoolExecutor.java:726) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at java.lang.Thread.run(Unknown Source) [?:1.8.0_181] Caused by: java.lang.IllegalStateException: Connection pool shut down at org.apache.http.util.Asserts.check(Asserts.java:34) ~[httpcore-4.4.13.jar:4.4.13] at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.requestConnection(PoolingHttpClientConnectionManager.java:269) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:176) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108) ~[httpclient-4.5.13.jar:4.5.13] at com.singularity.ee.agent.cloud.HttpInstanceIdClient.getInstanceId(HttpInstanceIdClient.java:44) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.cloud.GcpInstanceIdResolver.getInstanceId(GcpInstanceIdResolver.java:44) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.cloud.CloudInstanceIdGetter$InstanceIdResolverCallable.call(CloudInstanceIdGetter.java:98) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.cloud.CloudInstanceIdGetter$InstanceIdResolverCallable.call(CloudInstanceIdGetter.java:88) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.AgentScheduledExecutorServiceImpl$1.call(AgentScheduledExecutorServiceImpl.java:60) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask$Sync.innerRun(ADFutureTask.java:320) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask.run(ADFutureTask.java:140) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.access$301(ADScheduledThreadPoolExecutor.java:119) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.run(ADScheduledThreadPoolExecutor.java:238) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] ... 3 more [AD Thread Pool-Global0] 09 Apr 2021 17:01:11,365 DEBUG CloudInstanceIdGetter - Failed to read instance id for appdynamicsAwsInstanceId java.util.concurrent.ExecutionException: java.lang.IllegalStateException: Connection pool shut down at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask$Sync.innerGet(ADFutureTask.java:257) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask.get(ADFutureTask.java:101) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.AgentScheduledFutureImpl.get(AgentScheduledFutureImpl.java:39) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.cloud.CloudInstanceIdGetter.getCloudInstanceId(CloudInstanceIdGetter.java:76) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.cloud.CloudInstanceIdGetter.getCloudInstanceIdSafe(CloudInstanceIdGetter.java:59) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.ConfigurationChannelRequestDecorator.appendCloudInstanceIdIfEnabled(ConfigurationChannelRequestDecorator.java:191) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.ConfigurationChannelRequestDecorator.setRequestForInitialAgentRegistrationAttempt(ConfigurationChannelRequestDecorator.java:156) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.registerApplicationServer(ConfigurationChannel.java:1420) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.access$100(ConfigurationChannel.java:120) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel$UnregisteredConfigurationState.nextTransition(ConfigurationChannel.java:783) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.refreshConfiguration(ConfigurationChannel.java:553) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.XMLConfigManager$AgentConfigurationRefreshTask.run(XMLConfigManager.java:643) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.AgentScheduledExecutorServiceImpl$SafeRunnable.run(AgentScheduledExecutorServiceImpl.java:122) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) ~[?:1.8.0_181] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask$Sync.innerRunAndReset(ADFutureTask.java:335) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask.runAndReset(ADFutureTask.java:152) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.access$101(ADScheduledThreadPoolExecutor.java:119) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.runPeriodic(ADScheduledThreadPoolExecutor.java:206) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.run(ADScheduledThreadPoolExecutor.java:236) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADThreadPoolExecutor$Worker.runTask(ADThreadPoolExecutor.java:694) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADThreadPoolExecutor$Worker.run(ADThreadPoolExecutor.java:726) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at java.lang.Thread.run(Unknown Source) [?:1.8.0_181] Caused by: java.lang.IllegalStateException: Connection pool shut down at org.apache.http.util.Asserts.check(Asserts.java:34) ~[httpcore-4.4.13.jar:4.4.13] at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.requestConnection(PoolingHttpClientConnectionManager.java:269) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:176) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83) ~[httpclient-4.5.13.jar:4.5.13] at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108) ~[httpclient-4.5.13.jar:4.5.13] at com.singularity.ee.agent.cloud.HttpInstanceIdClient.getInstanceId(HttpInstanceIdClient.java:44) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.cloud.AwsInstanceIdResolver.getInstanceId(AwsInstanceIdResolver.java:39) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.cloud.CloudInstanceIdGetter$InstanceIdResolverCallable.call(CloudInstanceIdGetter.java:98) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.cloud.CloudInstanceIdGetter$InstanceIdResolverCallable.call(CloudInstanceIdGetter.java:88) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.AgentScheduledExecutorServiceImpl$1.call(AgentScheduledExecutorServiceImpl.java:60) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask$Sync.innerRun(ADFutureTask.java:320) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask.run(ADFutureTask.java:140) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.access$301(ADScheduledThreadPoolExecutor.java:119) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.run(ADScheduledThreadPoolExecutor.java:238) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] ... 3 more [AD Thread Pool-Global0] 09 Apr 2021 17:01:11,365 INFO ConfigurationChannel - Container id retrieval enabled: true [AD Thread Pool-Global0] 09 Apr 2021 17:01:11,366 INFO ConfigurationChannel - No Container ID found in /proc/self/cgroup : does not exist or is not readable [AD Thread Pool-Global0] 09 Apr 2021 17:01:11,366 INFO ConfigurationChannel - Agent node meta-info thus far: ProcessID;11348;appdynamics.ip.addresses;192.168.76.60;appdynamicsHostName;GUVWDAPSFA01 [AD Thread Pool-Global0] 09 Apr 2021 17:01:11,366 INFO ConfigurationChannel - Detected node meta info: [Name:ProcessID, Value:11348, Name:appdynamics.ip.addresses, Value:192.168.76.60, Name:appdynamicsHostName, Value:GUVWDAPSFA01, Name:supportsDevMode, Value:true] [AD Thread Pool-Global0] 09 Apr 2021 17:01:11,366 INFO ConfigurationChannel - Sending Registration request with: Application Name [SFA], Tier Name [SEVLSUPP], Node Name [guvwdapsfa01], Host Name [GUVWDAPSFA01] Node Unique Local ID [guvwdapsfa01], Version [Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] [AD Thread Pool-Global1] 09 Apr 2021 17:01:11,911 DEBUG SegmentManager - Future task map size 0 for 0 active transactions: [AD Thread Pool-Global1] 09 Apr 2021 17:01:12,144 DEBUG InstrumentationSdkPluginManager - Polling instrumentation sdk plugin directory C:\Titan\SFA\AppServerAgent-21.3.0.32281\ver21.3.0.32281\sdk-plugins [AD Thread Pool-Global1] 09 Apr 2021 17:01:12,258 DEBUG SizeReporter - Not reporting metrics MemoryMonitor[false], objcts[0] [AD Thread Pool-Global0] 09 Apr 2021 17:01:12,313 DEBUG ConfigurationChannel - In AppAgent Config Data error in reading data from servlet response reading byte[], size :141370, error java.lang.UnsupportedOperationException: Deserialization not allowed for class com.singularity.ee.rest.controller.request.NodeProperties [AD Thread Pool-Global0] 09 Apr 2021 17:01:12,313 DEBUG ConfigurationChannel - com.singularity.ee.rest.ResponseReadException: java.lang.UnsupportedOperationException: Deserialization not allowed for class com.singularity.ee.rest.controller.request.NodeProperties com.singularity.ee.rest.ResponseReadException: java.lang.UnsupportedOperationException: Deserialization not allowed for class com.singularity.ee.rest.controller.request.NodeProperties at com.singularity.ee.rest.controller.request.ABinaryControllerRequest.<init>(ABinaryControllerRequest.java:62) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.rest.controller.request.AppAgentConfigurationBinaryRequest.<init>(AppAgentConfigurationBinaryRequest.java:129) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) ~[?:1.8.0_181] at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source) ~[?:1.8.0_181] at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source) ~[?:1.8.0_181] at java.lang.reflect.Constructor.newInstance(Unknown Source) ~[?:1.8.0_181] at com.singularity.ee.agent.appagent.kernel.controller.JavaAgentRESTRequestFactory.getResponseObj(JavaAgentRESTRequestFactory.java:203) ~[appagent.jar:?] at com.singularity.ee.agent.appagent.kernel.controller.JavaAgentRESTRequestFactory.getAppAgentConfigurationResponse(JavaAgentRESTRequestFactory.java:137) ~[appagent.jar:?] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.registerApplicationServer(ConfigurationChannel.java:1439) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.access$100(ConfigurationChannel.java:120) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel$UnregisteredConfigurationState.nextTransition(ConfigurationChannel.java:783) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.refreshConfiguration(ConfigurationChannel.java:553) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.agent.appagent.kernel.config.xml.XMLConfigManager$AgentConfigurationRefreshTask.run(XMLConfigManager.java:643) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.AgentScheduledExecutorServiceImpl$SafeRunnable.run(AgentScheduledExecutorServiceImpl.java:122) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source) ~[?:1.8.0_181] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask$Sync.innerRunAndReset(ADFutureTask.java:335) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask.runAndReset(ADFutureTask.java:152) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.access$101(ADScheduledThreadPoolExecutor.java:119) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.runPeriodic(ADScheduledThreadPoolExecutor.java:206) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.run(ADScheduledThreadPoolExecutor.java:236) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADThreadPoolExecutor$Worker.runTask(ADThreadPoolExecutor.java:694) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.util.javaspecific.scheduler.ADThreadPoolExecutor$Worker.run(ADThreadPoolExecutor.java:726) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at java.lang.Thread.run(Unknown Source) [?:1.8.0_181] Caused by: java.lang.UnsupportedOperationException: Deserialization not allowed for class com.singularity.ee.rest.controller.request.NodeProperties at org.kantega.notsoserial.DefaultNotSoSerial.preventDeserialization(DefaultNotSoSerial.java:240) ~[?:?] at org.kantega.notsoserial.DefaultNotSoSerial.onBeforeResolveClass(DefaultNotSoSerial.java:231) ~[?:?] at org.kantega.notsoserial.transformers.ObjectInputStreamClassVisitor.onBeforeResolveClass(ObjectInputStreamClassVisitor.java:49) ~[?:?] at java.io.ObjectInputStream.readNonProxyDesc(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectInputStream.readClassDesc(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectInputStream.readObject0(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectInputStream.readObject(Unknown Source) ~[?:1.8.0_181] at java.util.HashMap.readObject(Unknown Source) ~[?:1.8.0_181] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_181] at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_181] at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_181] at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectStreamClass.invokeReadObject(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectInputStream.readSerialData(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectInputStream.readObject0(Unknown Source) ~[?:1.8.0_181] at java.io.ObjectInputStream.readObject(Unknown Source) ~[?:1.8.0_181] at com.singularity.ee.util.serialize.JavaSerializer.unmarshalObject(JavaSerializer.java:40) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.rest.controller.request.ABinaryControllerRequest.constructPaylodFromInputTracked(ABinaryControllerRequest.java:132) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.rest.controller.request.ABinaryControllerRequest.constructPaylodFromInput(ABinaryControllerRequest.java:124) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] at com.singularity.ee.rest.controller.request.ABinaryControllerRequest.<init>(ABinaryControllerRequest.java:57) ~[appagent.jar:Server Agent #21.3.0.32281 v21.3.0 GA compatible with 4.4.1.0 rcd7d7317f698cefb9003377c1af0ff3ef81ee922 release/21.3.0] ... 22 more ... 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Appreciate @Mark.Byrne your response.  We have multiple machines on the same network. All work fine with other machines. License is also consumed when we check the controller. We can telnet to controller as well. Below message is printed all time in my agent logs AD Agent init] 08 Apr 2021 16:56:34,592 WARN ConfigurationChannel - Unable to get AppAgentConfigurationResponse from controller [AD Agent init] 08 Apr 2021 16:56:34,594 INFO XMLConfigManager - Agent will poll for new configuration from controller every [60] seconds. Today I will install cURL and try to hit my controller and let you know the results. curl -v https://ABCDE.saas.appdynamics.com:443 or ping I will also check firewall and proxy issue. ... View more

Can someone please assist here? ... View more

HI @Ryan.Paredez    I have already visited all these pages you are referring back to me here. I need an working example or some technical inputs in terms of 6 steps I shared above. I appreciate if some SME shed some light on this which will quickly resolve this issue for us. Cheers Vinay ... View more

Hi @Ryan.Paredez , This is what I am already following. I shall double-check if I missed something. However, I like to ask is there any example that shows a ticket being logged in Service now from AppDynamics. What I did so far 1. Created an API user with all roles and permissions in ServiceNow. 2. Download The ServiceNow App from this page https://store.servicenow.com/sn_appstore_store.do#!/store/application/3671b358db0d2200b141d6fdbf9619de/3.0.9?referer=%2Fstore%2Fsearch%3Fq%3Dappdynamics&sl=sh and install it on your ServiceNow® instance 3. Download The AppDynamics Data Sync Utility available on the AppDynamics Exchange at https://www.appdynamics.com/community/exchange/appdynamics-servicenow-cmdb-integration/ 4. Able to Synchronize my AppDynamics and ServiceNow. 5. Set up a health rule to get an e-mail and also log a service now a ticket. 6. I can receive e-mails successfully but no ServiceNow ticket is getting created. Can you get some more technical help on this to let me understand what else I should have in my AppDynamics or in ServiceNow instance to get the tickets logged successfully. Any inputs will be appreciated.   Cheers Vinay ... View more

Hi @Ryan.Paredez  I have followed the mentioned page only to set up my prerequisites for Integrating AppDynamics and ServiceNow. However, I did not see any ticket created in my ServiceNow instance. The web page you mentioned https://www.appdynamics.com/community/exchange/extension/appdynamics-servicenow-rest-api-alerting-extension/ is not working. Can you please share with me a page where an example is quoted to create a ServiceNow ticket. Any information and web page or PDF guide will be appreciated and really help me in using your product in our ecosystem. Regards Vinay ... View more