Empowering businesses with enhanced monitoring and robust observability solutions At Cisco, visibility and control are paramount in today’s dynamic digital landscape. That's why we're thrilled to announce a significant milestone in our journey to empower businesses with robust observability solutions. On January 31, 2024, we launched dashboards for Cisco Cloud Observability, powered by the Cisco Observability platform. This release marks the beginning of a new era in monitoring and insights.  A promising start  This inaugural release of dashboards on Cisco Cloud Observability is just the start of the plans we have in store. We believe in an agile development approach, where we continuously evolve and enhance our offerings based on your needs and feedback. While this initial release is already packed with five out-of-the-box AWS dashboards, rest assured that more are on the horizon.  Your feedback, Our inspiration  At Cisco AppDynamics, we've always valued our customers' opinions. Your feedback is the driving force behind our innovations. The decision to kickstart our dashboards journey with out-of-the-box solutions is a testament to our commitment to addressing your needs. We've heard your voices loud and clear from AppDynamics Dashboarding, and this release is a direct response to your requests and suggestions.  Enhanced filtering capabilities  One of the key features introduced in this first release is an improved filtering experience. We understand the importance of fine-tuning your monitoring to gain actionable insights quickly. With our support for filters, you can now easily narrow down your focus by tags and attributes right at the top of your dashboards. This enhancement will empower you to identify and address issues with greater precision and efficiency.  AWS Dashboards  We have designed user-friendly dashboards that provide a detailed overview and insight into key AWS services such as EC2, EBS, EFS, ELB, & S3. Powered by Infrastructure Collector and CloudWatch, these dashboards are instrumental in monitoring Cloud Services.  The metrics displayed on these dashboards are neatly categorized into sections like memory, CPU, network, among others.   With the help of top-level filters, you can swiftly navigate through the data and focus on instances that are experiencing issues. These dashboards allow you to view the overall health of your cloud services and effortlessly isolate any problems.  In addition to these, we're in the process of developing more out-of-the-box dashboards for AWS, GCP, and Azure, which we plan to release soon.   A sneak peek into the future  While our initial release is designed to provide you with immediate value, we have big plans for the future. We will be releasing new out-of-the-box Dashboards for APM, Cost Insight Troubleshooting, and more, in an agile manner. We're excited to announce that the Edit experience for our Dashboards is set to launch in the early summer of 2024. This addition will enable you to customize and tailor your dashboards to your specific needs, ensuring a more personalized and efficient monitoring experience.  For example, we’ll have dashboards that give you an overview Health of all your Entity types, including and not limited to BTs and services you can share the fullstack view with your CIOs as well.  Your journey with Cisco Cloud Observability  We're not just building software; we're forging a partnership with you on your observability journey. With our dashboards, we aim to simplify complex data into meaningful insights that drive better decisions and faster actions. Your success is our success, and we're here to support you every step of the way.  How to get started  Getting started with dashboards on Cisco Cloud Observability is easy. Just log in to your Cisco account and explore the new Dashboards tab. You'll find a curated selection of out-of-the-box dashboards, ready to provide valuable insights into your AWS environments. Learn more in the documentation.    Keep the conversation going  We want to continue hearing from you. Your feedback has been instrumental in shaping this release, and we are eager to learn how dashboards for Cisco Cloud Observability are enhancing your monitoring experience.   Reach out to us through our Feedback button on the Cisco Cloud Observability, through support channels, or here in the Community forums, and let us know your thoughts, suggestions, and any challenges you're facing. Your input will drive our future enhancements and ensure that our solutions remain tailored to your needs.   As well, if you’re open to participating in our user-research sessions, please register here.    Conclusion  The launch of dashboards for Cisco Cloud Observability is a significant milestone for us at Cisco, and we couldn't be more excited to embark on this journey with you. Our commitment to providing valuable, customer-driven solutions remains unwavering. As we move forward, our agile approach will ensure that we adapt and evolve our offerings to meet your ever-changing requirements.  Thank you for your trust and partnership. Together, we'll usher in a new era of observability and insights, empowering you to thrive in the digital age. Stay tuned for more updates, and let's continue shaping the future of monitoring and observability, one dashboard at a time.  About me  Deena Shanghavi is a Director of Product Management responsible for Cisco Observability Platform Dashboards and Unified Observability Experience.  Deena is passionate about creating simple user experiences and providing out-of-the-box experiences so that users have low or zero configuration.  When not working, Deena loves to read, listen to audiobooks, paint, meditate, and do Yin Yoga.  ... View more

What do I need to know about downloading artifacts right from my Accounts page? Our artifact download experience allows you to seamlessly access and download binary right from your Accounts profile without needing to navigate to the Downloads page. The Downloads link is right in Accounts'  left navigation bar. With our move to Accounts, both on-premises and SaaS customers will see only the artifacts relevant to their licenses. As of January 2021, the download.appdynamics.com URL will redirect to your Accounts page at accounts.appdynamics.com/downloads. In this article... Is the new Download experience available?  Why did the Download site move to Accounts? Will I need a specific role to access Downloads?  Will our CI/CD deployment change?  Why don’t I see Enterprise Console or EUM Server as options?  How do I know what agents are compatible with the version of the controller we have?  Who do I reach out to if I have further questions or problems?  Example of new Download experience within Accounts view, showing the Platform tab because user’s on-premises license(s) were detected Is the new Download experience available? Yes! The new Download experience, presented as part of Accounts, has been available since June 2020. Back to Contents Why did the Download site move to Accounts? Having a standalone experience for Downloads added effort to the user experience. Users had to remember yet another URL to visit and spend time trying to figure out which artifacts are compatible with the products they purchased and deployed.  By moving Downloads to Accounts, we addressed these issues with a personalized, centralized experience. This redesign also allowed us to address some usability issues that existed in the old experience. Back to Contents Will I need a specific role to access Downloads? You don't need a specific role. Every user with access to Accounts (regardless of role) will have access to the Downloads experience.  Back to Contents   Why don’t I see Enterprise Console or EUM Server as options to Download? By moving to Accounts, we can detect your licenses and show you only relevant artifacts.  If you’re a SaaS-only customer, Enterprise Console or EUM Server are not relevant to you. On-premises customers will see both Agents and Platform tabs (as in the screen image above). The  Enterprise console, Events Service, EUM Server, and Synthetic Server artifacts are shown in the Platform tab. Back to Contents Will our CI/CD deployment change? We only updated the Downloads UI, so there is no impact to your CI/CD deployment or any automation you may have already implemented. Back to Contents How do I know what agents are compatible with the version of the Controller we have? Use the provided Compatible with Controller version filter. To use it, select both the Controller version and the Agent(s) you want to download. The filter results will give you the latest Agent(s) version(s) compatible with your Controller version. Back to Contents Who do I reach out to if I have further questions or problems? If you have any further questions or problems, please contact our Customer Support team or visit the Accounts Overview page to see your Support agreement. Back to Contents ... View more

Everything you need to know about AppDynamics’ new release versioning format Table of Contents What is Calendar Versioning? Why are we switching to Calendar Versioning? Will Calendar-based version component(s) work with previous versions of the Controller and Agents? What is our Release Policy?  Who do I reach out to if I have further questions or problems? What is Calendar Versioning? Beginning in March 2020, AppDynamics will switch from Semantic Versioning to Calendar Versioning for the entire product suite to help you more easily understand the length of support, compatibility, and stability of any release.  So, rather than version numbers in an x.y.z format (i.e., 4.5.18), the calendar-based format will reflect the date of release into the version number. The format will read yy.m.x.  For example, if a Java agent is released in March of 2020, it’s version will begin with 20.3.0. When the Java agent team releases again in the month of March, the new agent will be 20.3.1.  What happens if we get a second release in the same month? The version would be 20.3.2, and so on. Likewise, the first release of September will be 20.9.0, while the first release of October will be 20.10.0. Why are we switching to Calendar Versioning? Calendar-based versioning ensures all customer-facing releases follow a consistent naming schema. This makes it easier to understand how old a release is and until how long it is maintained and supported. AppDynamics will generally provide Maintenance and Support for 12 months following the next major release. For example, if version 20.3.0 is released on March 2020, and  20.6.0 is released on June 2020, then AppDynamics will generally provide Maintenance and Support for version 20.3.0 until June 2021.  Will Calendar-based version component(s) work with previous versions of the Controller and Agents? We understand that every customer may not upgrade their Controller(s) or Agents as soon as new versions are released. As we move to Calendar Versioning, AppDynamics will continue to be generally forward and backward compatible: 4.5.x Controller will continue to support 4.5.x and 20.3.x Agents; 20.3.0 Controller will continue to support 4.5.x and 20.3.x Agents.  Controller Version Agent Compatibility 4.5.x 4.4.x+, 4.5.x+, 20.3.x+ 20.3.x+ 4.4.x+, 4.5.x+, 20.3.x+ What is our Release Policy? We release a new version only when it contains net new functionality or a fix. We may not release versions in every month if there are no new changes since the last release. In cases where we don’t release a new version within consecutive months, you may see a gap in versioning. For example, while the version of Enterprise Console released in March would be 20.3.0, if the next release isn't until June, its version will be 20.6.0.   Who do I reach out to if I have further questions or problems? Please contact calverhelp@appdynamics.com. ... View more