It usually has something to do with permissions or ownership of the binaries and logs. Is there a service id that runs the java instance? Is it part of the linux/unix group that owns the appdynamics binaries? What do you see in the appagent logs? If you would supply more details it would help. ... View more

Thanks, but this does not answer my question.  ... View more

Yes, of course. I have already started my troubleshooting. Is there anyone out there that has experienced this same type of scenario? ... View more

This is not an Appdynamics issue. Our Customer migrated from using linux jboss to linux Tomcat. Their application did not have memory issues when running on jboss, but now that they have migrated over to Tomcat they are having memory problems. I was just curious if anyone has ran across this same scenario and had any insight on what they found troubleshooting this. ... View more

Install normal java agent.  Also for Jenkins you can configure the Mbeans after you start receiving Jenkins data from the application. This should get you started. https://docs.appdynamics.com/display/PRO45/Monitor+JMX ... View more

I would assume that the app->availability metric should work. if your jvm is down most likely your appagent will be as well. So custom entity->agent->app>availability, Less than 1 specific value. ... View more

Thank You Pankaj! ... View more